Counselor-ACCS

Behavioral Health Network, Inc.; Worcester (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

PTO

403(b) retirement

Educational assistance

Medical, dental, vision

Employee assistance program

Great Place to Work

Job summary

Behavioral Health Network (BHN) is hiring a Counselor for the Adult Community Crisis Stabilization team in Western Massachusetts. The role focuses on delivering high-quality behavioral health care, implementing treatment plans, and coordinating with families and providers.

The organization emphasizes HEART values, professional growth, and a comprehensive benefits package including PTO, retirement, and educational support.

Qualifications

• Bachelor's degree required; High School diploma acceptable with relevant experience.
• Experience in human services preferred.
• Strong communication and organizational skills.

Responsibilities

• Implement appropriate treatment and referral responses using the least restrictive alternatives, based on clinical assessment.
• Identify, assist, support, and communicate the needs of individuals served, including mental status, social functioning, and level of risk, contributing to tools such as the IAP, comprehensive assessment, Safety Plan, and Arizona Matrix.
• Interact with significant others and area providers to develop a comprehensive understanding of individuals' current situations.
• Complete necessary documentation clearly and in a timely manner, including intake packets, collateral, DAP and progress notes, aftercare plans, and discharge summaries.
• Facilitate activity and/or psycho-educational groups for individuals served each shift.
• Perform services necessary to meet program goals and support the daily needs and comfort of individuals.
• Provide staffing according to minimum safety standards at all times, including hourly safety checks.
• Consult with and inform supervisors regarding behavioral challenges, treatment, safety, and discharge planning.

Skills

Compassionate care

Communication skills

Organizational skills

Team player

Documentation skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

• Pay or shift range: $22 USD to $25 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Counselor to join our Adult Community Crisis Stabilization (A-CCS) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Implement appropriate treatment and referral responses using the least restrictive alternatives, based on clinical assessment.
• Identify, assist, support, and communicate the needs of individuals served, including mental status, social functioning, and level of risk, contributing to tools such as the IAP, comprehensive assessment, Safety Plan, and Arizona Matrix.
• Interact with significant others and area providers to develop a comprehensive understanding of individuals' current situations.
• Complete necessary documentation clearly and in a timely manner, including intake packets, collateral, DAP and progress notes, aftercare plans, and discharge summaries.
• Facilitate activity and/or psycho-educational groups for individuals served each shift.
• Perform services necessary to meet program goals and support the daily needs and comfort of individuals.
• Provide staffing according to minimum safety standards at all times, including hourly safety checks.
• Consult with and inform supervisors regarding behavioral challenges, treatment, safety, and discharge planning.

Who You Are:

• High School Diploma or GED required; Bachelor's Degree Required.
• One year of experience in the human services field, preferably in a behavioral health setting, preferred.
• Knowledge of and high motivation to work with the behavioral health population.
• Excellent organizational skills.
• Ability to relate and establish rapport with individuals, families, and collateral providers.
• Ability to work as a team member and follow through on assigned tasks.
• Good interviewing, observation, and documentation skills.
• Strong verbal and written communication skills.

We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.

Pay Range: $22.00-$25.00

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.