Cosmetologist / Hair Stylist Educator / Trainer

Drybar Shops; Santa Monica (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Drybar Shops in Santa Monica is seeking a hair stylist educator and trainer who loves teaching and elevating blowouts. The role emphasizes leading classes, audits, and coaching shop teams to uphold Drybar standards.

Responsibilities include conducting training, interviewing and auditioning stylists, and delivering exceptional client experiences while mentoring staff across nearby shops. A Cosmetology license and 1+ year training experience are preferred.

Qualifications

• High school diploma or GED and a current Cosmetology license.
• 2+ years’ experience as a stylist or trainer in beauty industry.
• Strong communication and confidentiality in a team environment.

Responsibilities

• Supports multiple Drybar shops with training, auditions and product knowledge.
• Lead and conduct orientation and ongoing training for new hires.
• Provide in-person shop support and maintain service quality standards.
• Perform interviews/auditions to assess stylist talent and capabilities.
• Communicate promotions and product launches to staff.

Skills

Verbal & written communication

Customer service

Confidentiality

Multi-tasking

Training/education

Education

High school diploma or GED

Cosmetology license

Tools

Word

Excel

Outlook

Job description

Overview

Are you a leader in the hair salon, spa, or beauty industry? Then wow do we have the job for you! Drybar is seeking a hair stylist educator / trainer who is passionate about hair stylist training and who gives a killer blowout.

As an educator / trainer leader in our amazing shop, will enjoy these perks:

• Pay starts at $19.81/hr
• Bonuses and additional commission available based on shop performance
• Commissions on retail, braids, updos, extensions, & add-on services
• Blowout, braid, and updo training that's paid
• Opportunities to grow through management and additional expanded roles
• Flexible schedules that are set

Enough about us, let’s talk about you! We are looking for a rockstar hair stylist educator who:

• Has a preferred minimum of 1 year experience as a hairstylist or cosmetologist trainer or educator in the beauty industry in a hair salon, barber shop, or spa environment (but don’t let that deter you if you know this is the job for you!)
• Holds a current and valid state Cosmetology license
• Has strong organizational skills and can drive a very positive, learning and development focused culture
• Is able to communicate in the best and worst situations to achieve the desired result and find the best solution for all
• Has a proven track record of stellar customer service - customers love you!
• Can pivot easily with finesse in even the most difficult moments - Multi-task with ease

If you are excited about the prospect of sharing your love for hair styling and are jumping up and down with joy at the thought of joining our shop, then we want to hear from you!

Responsibilities

• 1. Supports one (1) surrounding Drybar shops depending on geographic market and their team members with proper auditions, training, understanding of new products; retail supplies, shop compliance, providing a positive morale approach, implement problem solving strategies and execute impeccable delivery of tasks.
• 2. Manage service quality by upholding Drybar standards, including quality control checks in all area shops, providing feedback to the shop management, and reporting observations to the company senior leadership team.
• 3. Facilitate training to maintain consistent and effective training for all shop team members while keeping in accordance with what is outlined in the Drybar standards.
• 4. Conduct and lead orientation training for all new hire training to include the proper Drybar blowout techniques, new hire paperwork, onboarding, services offered, and client experience training. Confirm that all training is conducted in a timely manner of 3 days for all new hires and 1-2 days for rehires and/or depending on the needs ofthe stylist.
• 5. Identify on-going training and developmental needs for stylists. Recommend areas of needed development, as well as congratulating successes on a regular basis, and articulate in a constructive and factual manner.
• 6. Provide in-person shop support. Able to complete a minimum of 20 blowouts weekly to lead by example and help increase client count across market.
• 7. Conduct stylist interviews and auditions to assess talent based on stylists’ technical capabilities.
• 8. Train team members on new products and tools. Confirm communication of special product, merchandising and services promotions to all team members. Will be responsible for training others how to communicate promotionsto clients or train stylists to technically perform the services being offered.
• 9. Serves as a member of the leadership team by assisting in the management of shift leads, stylists, and bartenders requiring thorough understanding of the team member handbook, state supplement and all company policies, processes and procedures.
• 10. Ensure all company procedures and policies, federal, state and local regulations, health department and cosmetology board required standards of compliance and operations are met.
• 11. Adhere to Drybar’s Timekeeping Policy. Responsible for reporting all time worked for self and others, including any work performed off shop premises, in a timely fashion to management.
• 12. Monitor shop inventory: regularly check all retail supplies; may assist with stocking product, tools and supplies. May support inventory management at the direction of Area Manager.
• 13. Responsible for providing staff with weekly information as it relates to styling services, product launches, and/or when directed by management. Assist with administrative tasks as assigned.
• 14. Responsible for providing sales and training feedback, education results and other metrics to gauge effectiveness of training to management.
• 15. Participates in Area Shop Educator and leadership conference calls to provide partnership and create solutions to address business needs around technical education and to drive sales.
• 16. Provide ongoing advanced education for your assigned shops and ensure stylists are meeting the 45-minute requirement on managing a blowout.
• 17. Provides excellent customer service, responding to all inquiries within 8 or less working hours.
• 18. Participate fully in meetings, trainings and team building events.
• 19. Follow and comply with the Company's Employee Handbook, policies, and procedures and work rules.
• 20. Adhere to the concept of team, aligning to and supporting the company’s vision, mission, and goals.
• 21. Performs other duties as assigned.

Qualifications

Minimum: High school diploma or general education degree (GED); Current Cosmetology license; 2+ years’experience as a stylist; Computer skills to learn new systems quickly, along with proficiency inWord, Excel and Outlook. Ability to always maintain confidentiality. Excellent verbal and writtencommunication skills required.

Preferred: Minimum qualifications plus, Experience in multi-unit/multi-state retail operations and consumer

products organizations. Bilingual Spanish

General Information: In order to perform the essential job functions of this position, candidate must be able to useappropriate techniques to implement programmatic activities; successfully complete mandatedtraining courses. Must be able to adjust teaching techniques to inspire and motivate a diverseaudience with a wide range of learning styles.

Knowledge Required: Knowledge of methods needed to read, comprehend, interpret, communicate and execute instructions

or directives fluently in English.

Legal Disclaimer

©2024 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.