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Stylist Job Description
The stylist is the most important position in the salon. We are very proud of our stylists and believe that our stylists are the best in the business. The stylist is responsible for servicing guests in a friendly, professional way and understanding that the guest's satisfaction is of utmost importance. The stylist will accomplish this by following the Brand Standards and utilizing a thorough consultation procedure to ensure that every guest's expectations are exceeded, reflecting our commitment to excellence.
Essential Functions
- Provide quality services including an exceptional client consultation (Brand Standards) and a price quote for services.
- Educate and recommend products to help guests maintain their hairstyles between visits.
- Build relationships that contribute to teamwork and achieving goals.
- Contribute positively to the salon culture, creating an exceptional work environment.
- Charge correctly for services rendered and products purchased, including proper discounting.
- Meet or exceed minimum productivity standards as established by your Salon Leader.
- Use business-building tools and programs to increase sales and guest retention.
- Promote the salon's business and create new clients by working the lease line.
- Demonstrate good time management, judgment, and multi-tasking skills.
- Perform all services competently, efficiently, and professionally.
- Perform salon duties such as payment processing, answering phones, scheduling, stocking, opening/closing, cleaning, and inventory management.
- Control salon operating costs related to back bar and retail inventories.
- Attend work timely and consistently, following company policies regarding time off.
- Maintain current Cosmetology, Natural Hair, or Barber's License in your state.
- Complete all required technical training sessions.
- Maintain a professional appearance and positive attitude.
- Adhere to all policies, procedures, and work rules.
- Ensure opening/closing procedures are performed accurately and daily bank deposits are made.
Qualifications
- Valid Cosmetology, Natural Hair, or Barber's License in your state.
- Strong guest service skills.
- Good communication skills.
- Basic reading, writing, and math skills.
- Computer proficiency, including POS systems.
- Professional appearance and presence.
- Reliable transportation and punctuality.
- Flexibility to work nights and weekends.
Physical Requirements
Employees must meet physical demands such as effective communication, visual observation, standing and walking for long periods, exposure to chemicals, repetitive movements, occasional lifting up to 50 lbs., reaching, twisting, bending, and traveling for training or between salon locations.