COSMETICS COUNTER MANAGER

Von Maur, Inc.; Ann Arbor (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Merchandise discount

Benefits package

401(k) retirement plan

Commission incentive

Career advancement opportunities

No extended holiday hours

Job summary

Von Maur, Inc. is seeking a Cosmetic Counter Manager to lead our cosmetic line operations and drive a high-performing team of beauty advisors. You will coach staff, set counter goals, and ensure exceptional customer experiences while growing sales and brand presence at the counter.

You will plan events, manage rotation shifts including days, evenings, and weekends, and partner with store leadership to deliver results that reflect our reputation as America’s Leading Department Store.

Qualifications

• Proven ability to motivate and coach a team of beauty advisors.

Responsibilities

• Lead and coach associates to deliver outstanding customer service.
• Develop relationships to grow counter business.
• Execute all duties of a cosmetics sales associate and meet sales goals.
• Assess associate performance to improve service quality and increase sales.
• Plan and execute cosmetic events and gift-with-purchase activities.

Skills

Leadership

Customer service

Sales

Training

Job description

As a Cosmetic Counter Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You are responsible for the complete operations of a cosmetic line and inspiring a team of beauty advisors to reach their personal and counter goals.

What You’ll Do:

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your counter business
• Execute all duties of a cosmetics sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet counter goals
• Plan and execute successful cosmetic events and gift with purchase events
• Be available to work a rotation of day, evening, and weekend shifts

WHAT YOU CAN EXPECT:

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Commission incentive - the more you sell the more you make!
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

ABOUT US:

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.