Cosmetics Beauty Advisor - Dior Fragrances, Full Time - South Coast Plaza (TEMP)

Macy's; Costa Mesa (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading luxury retailer seeks a full-time Cosmetics Beauty Advisor to provide exceptional service and maintain strong client relationships. You will specialize in makeup applications, skincare consultations, and merchandising while embracing technology to enhance the shopping experience. Ideal candidates will have strong interpersonal and communication skills, a high school diploma, and 1-2 years of relevant experience.

Qualifications

• Minimum 1-2 years related experience.
• Must be able to adapt to changing priorities.

Responsibilities

• Build and maintain client relationships in-store and online.
• Provide make-up application lessons and skin care consultations.
• Deliver operational excellence via the store's fulfillment system.

Skills

Interpersonal skills

Communication

Problem-solving

Education

High School Diploma or equivalent

Job description

Cosmetics Beauty Advisor - Dior Fragrances, Full Time - South Coast Plaza (TEMP)

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

Job Overview

The Bloomingdale’s Cosmetics Beauty Sales Colleague’s are experts capable of providing excellent service and selling totality of our assortment both in store and on-line. A Beauty Sales Colleague’s primary focus is to build and maintain client relationships wherever they are shopping by offering outstanding service and product knowledge, while maintaining compelling merchandise presentation. The Beauty Sales Colleague provides make-up application lessons, skin care consultations and treatments, offering expert and up-to-the-minutes trend advice. Whether in-store or online, Beauty Sales Colleagues deliver the Bloomingdale’s Customer Experience Framework through the art of conversation, always being welcoming, engaging and inquisitive, and creating that human connection that our customers are seeking when shopping with us. Beauty Sales Colleagues are responsible for actively circulating the sales floor across multiple departments, determining the customer's needs, sharing the benefits of our Loyalty programs and supporting the shopping experience from start to finish and/or handoff at the Front Desk. The Beauty Sales Colleague must also deliver operational excellence by leveraging our stores fulfillment system, merchandise to sell standards, floor and fitting room upkeep as needed. The Beauty Sales Colleague is readily available and willing to help wherever they are needed and support multiple functions impacting the customer experience.

Essential Functions

Essential Functions

• Put customers quickly at ease, online and in-store; immediately connect with customers to build comfort and trust.
• Is an expert on product and style and builds each sale with a confident fashion voice.
• Actively uses styling and selling technology to deliver the customer experience and drive sales.
• Uses outreach tools to connect and build relationships, inspiring repeat purchases and building a personal clientele.
• Has flexibility to manage customer interactions and ability to balance multiple online platforms.
• Sells the Bloomingdale's Loyalist program as the best way to shop at Bloomingdale's.
• Maintains positive working relationships throughout the company.
• Create an in-store and online experience that is easy, seamless and fun through the greeting and engaging all customers and by providing a genuine and friendly interaction.
• Drive sales with in-store and online clients by embracing and being proficient with technology.
• Participate in the merchandising and operational requirements of the role.

Qualifications and Competencies

Education Requirements

Min/Preferred Education Level Description

Minimum High School or GED High School Diploma or equivalent required

Years of Experience

Min/Preferred Years of Experience Comments

Minimum 1 1-2 years related experience

• High School Diploma or equivalent required.
• 1-2 years related experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Resourceful self-starter, works well independently as well as part of a team, able to adapt to changing priorities.
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Frequent use of computers - Able to use and navigate multiple technological devices.
• Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures.
• Strong communication and problem-solving skills; presents information in a clear, concise manner.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Physical Requirements

Physical Requirements

• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
• Position requires prolonged periods of standing/walking around store or department.
• May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders.
• Frequently lift/move up to 25lbs.

About the company

Bloomingdale’s is a luxury global retailer and a division of Macy’s Inc. Known for its originality and fashion curation, Bloomingdale’s offers a distinctive product mix—notably including contemporary emerging brands, premium luxury designers, and coveted private labels, spanning fashion, beauty, home and more.

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