Cosmetic Repair Specialist: PDR & Interior Restoration

CarMax; Norcross (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Sick time and paid vacation

Holiday pay

Floating holiday

Equal opportunity employer

Job summary

CarMax Norcross seeks a Cosmetic Repair Associate to perform Paintless Dent Repair (PDR), wheel refinishing, and interior restoration during vehicle reconditioning. You will follow standard work instructions, remove and replace parts when needed, and ensure all vehicles meet CarMax quality and safety standards, while delivering excellent service to internal teams and customers.

This role requires physical stamina, detail orientation, and flexible availability, including nights, weekends, and

Qualifications

• Completion of New Associate Orientation Training – Operations
• Ability to meet performance and workstation certification standards
• Strong attention to detail for data interpretation and record accuracy
• Capable of performing multiple tasks in a fast-paced, high-energy environment
• Physical ability to lift up to 50 lbs and work in indoor/outdoor conditions, including inclement weather
• Effective communication skills for customer and team interactions
• Flexible schedule availability, including nights, weekends, holidays, and 12-hour shifts

Responsibilities

• Perform advanced cosmetic repairs including Paintless Dent Removal (PDR), wheel refinishing, and interior restoration to meet CarMax standards
• Execute standardized processes and follow detailed work instructions for consistent quality
• Remove and replace vehicle parts as needed during reconditioning
• Deliver exceptional service to internal teams and external customers
• Ensure all vehicles meet CarMax quality and safety requirements
• Complete additional tasks as assigned by management
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area

Skills

Attention to detail

Data interpretation

Multi-tasking

Communication

Flexible scheduling

Physical stamina

Job description

CarMax Norcross seeks a Cosmetic Repair Associate to perform Paintless Dent Repair (PDR), wheel refinishing, and interior restoration during vehicle reconditioning. You will follow standard work instructions, remove and replace parts when needed, and ensure all vehicles meet CarMax quality and safety standards, while delivering excellent service to internal teams and customers.

This role requires physical stamina, detail orientation, and flexible availability, including nights, weekends, and