Corrigo Platform Analyst

Jones Lang LaSalle Incorporated; Santa Clara (CA); On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

401(k) plan

Medical benefits

Parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle (JLL) in the United States is seeking a Facilities Systems Coordinator to serve as the primary administrator for CMMS and related facilities management platforms. You will support account teams and client staff, ensure data integrity, and deliver essential reporting to drive operational excellence.

The role involves configuring system settings, developing inspection forms, and producing regular and ad-hoc reports.

Qualifications

• Technology and systems administration aptitude with ability to learn complex software.
• Advanced proficiency in Microsoft Excel and reporting.
• Clear written and verbal communication for non-technical audiences.
• Strong customer service orientation under tight deadlines.
• Ability to multitask and work independently.
• Excellent organizational skills with data accuracy.
• Collaborative working style supporting diverse teams.

Responsibilities

• Administer the CMMS platform, including user management, security profiles, property configurations, asset records, and maintenance scheduling.
• Provide training and ongoing support to account teams, vendors, and client staff on system functionality.
• Configure system settings such as accounting codes, business hours, property contacts, notification messages, and service provider workflows.
• Develop and deploy inspection forms supporting building engineering teams and data synchronization with service request management.
• Produce monthly, quarterly, annual and ad-hoc reports on work orders, maintenance, compliance, labor metrics, projects, incidents, and training outcomes.
• Explore new business needs within existing system capabilities and deploy solutions across the account.
• Maintain system and process documentation; act as single point of contact for systems questions and support.

Skills

Tech aptitude

Excel

Communication

Customer focus

Multitasking

Organization

Teamwork

Education

Bachelor’s degree in related field

Tools

360Facility

Corrigo

Maximo

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

The Facilities Systems Coordinator serves as the primary administrator for critical facilities management technology platforms, including our Computerized Maintenance Management System (CMMS), facility service request systems, and compliance reporting tools. This role ensures system integrity, supports users across the account team, and delivers essential reporting that drives operational excellence. You'll be the go-to expert who bridges technology and facilities operations, enabling teams to work efficiently while maintaining data accuracy and system functionality that meets both internal and client objectives.

• Administering the CMMS platform, including user management, security profiles, property configurations, asset records, and maintenance scheduling to ensure system integrity and optimal performance
• Providing training and ongoing support to account teams, vendors, and client staff on system functionality, covering everything from new user onboarding to advanced features and password resets
• Configuring system settings such as accounting codes, business hours, property contacts, notification messages, print formats, and service provider dispatching workflows
• Developing and deploying inspection forms that support building engineering teams and coordinating data synchronization with facility service request system management teams
• Producing monthly, quarterly, annual, and ad-hoc reports covering work order activity, scheduled maintenance, service level compliance, labor metrics, projects, incidents, and training outcomes
• Exploring solutions to new business needs within existing system capabilities, then configuring, documenting, and deploying those solutions across the account
• Maintaining comprehensive system and process documentation, serving as the single point of contact for all systems-related questions, support issues, and requirements

Physical Demands and Work Environment:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to communicate effectively via phone, video conference, and in-person meetings
• Occasional travel to client sites may be required
• Standard office environment with potential for remote/hybrid work arrangements
• May require occasional lifting or moving of equipment up to 25 pounds
• Ability to work flexible hours during system implementations, upgrades, or critical support situations

Required Qualifications:

• Above-average aptitude for technology and systems administration with proven ability to learn and master complex software platforms
• Highly proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) with advanced Excel skills for reporting and data manipulation
• Strong written and verbal communication skills with the ability to translate technical concepts for non-technical audiences
• Superior customer service orientation with demonstrated ability to maintain professionalism under stressful situations and tight deadlines
• Proven ability to multitask, prioritize competing demands, and work independently without direct supervision
• Strong organizational skills with meticulous attention to detail and data accuracy
• Demonstrated collaborative working style with ability to support diverse teams and stakeholders

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Information Systems, Facilities Management, or related field
• Experience with facility or building operations, maintenance workflows, or property management
• Prior experience administering a Computerized Maintenance Management System (CMMS) such as 360Facility, Corrigo, Maximo, or similar platforms
• Familiarity with facility service request systems and integrated facilities management technology ecosystems
• Experience creating reports, dashboards, or analytics from operational systems
• Understanding of preventive maintenance scheduling, asset lifecycle management, or work order management processes
• Project management experience or exposure to system implementation and user change management

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position: 70,480.00 – 88,100.00 USD per year

Location: On-site –Austin, TX, Boulder, CO, Santa Clara, CA

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.