Correspondence Analyst - Remote Indianaes

Gainwell Technologies; West Lafayette (IN); Remote; USD 35,000 - 50,000; Full time

Job summary

An established industry player is seeking a Correspondence Analyst to join their remote team. This role is crucial in helping clients navigate healthcare challenges, ensuring timely and accurate responses to inquiries. If you have a passion for healthcare and excellent writing skills, this opportunity offers a chance to grow in a supportive environment that values flexibility and career development. Join a company dedicated to making healthcare work better for everyone, where your contributions will truly make a difference.

Benefits

Flexible vacation policy

401(k) employer match

Comprehensive health benefits

Educational assistance

Leadership development academies

Technical development academies

Qualifications

• Experience in Medicaid, Medicare, or Commercial claims processing.
• Strong writing and organizational skills are essential.

Responsibilities

• Respond to customer requests within contractual timeframes.
• Analyze inquiries and resolve them by following established guidelines.

Skills

Medicaid claims processing

Medicare claims processing

Commercial claims processing

Health care claims billing procedures

Writing skills

Organizational skills

Analytical skills

Job description

Correspondence Analyst - Remote Indianaes

Date: Mar 10, 2025

Location: Indianapolis, IN, US, 47906

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Correspondence Analyst, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Experience/knowledge of Medicaid, Medicare, or Commercial claims processing from working in a provider office or health insurance company environment.
• Familiarity with health care claims billing procedures (HCPCS, CPT, ICD-10-CM, etc.)
• Proven writing skills to include grammar and punctuation
• Strong organizational skills
• Ability to work independently with little direct supervision in a strong team environment

What we're looking for

• Ability to respond to customer requests within contractual timeframes
• Ability to represent the written correspondence department at internal meetings or client meetings as needed
• Ability to analyze inquiries, then resolve inquiries by following established guidelines for gathering data, conducting research, or routing inquiries to the appropriate area
• Ability to read and understand new Medicaid policies and procedures and incorporate this information in the responses to written inquiries as needed
• Ability to develop concise, accurate, and grammatically correct responses to written inquiries

What you should expect in this role

• Ability to demonstrate flexibility in time requirements as determined by the Written Correspondence Supervisor to ensure contractual requirements are met.
• REMOTE

The pay range for this position is $35,000-$50,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.