Corrections Clerk U310

Louisville Metro Government; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Louisville Metro Government is seeking personnel to support enrollment, monitoring, and release of participants in alternative sentencing programs. The role involves interviewing participants, explaining guidelines, and coordinating electronic monitoring equipment usage and schedules.

The position requires handling and recording participant data, managing schedules, and interfacing with law enforcement and court personnel as needed, with emphasis on accuracy and reliability.

Qualifications

• Minimum one year of customer service, cash register, bank teller, computer data entry, bookkeeping or clerical experience.
• Experience handling forms, records, and data management is preferred.

Responsibilities

• Enroll, monitor and release participants from alternative sentencing programs.
• Explain program guidelines to participants and conduct interviews.
• Instruct on electronic monitoring equipment use and scheduling of activities.
• Record schedule changes and document participants' appointments.
• Enter participant data into computer systems and coordinate monitoring tasks.
• Operate monitoring equipment and respond to system messages.

Skills

Customer service

Data entry

Clerical work

Interpersonal skills

Education

High school diploma or equivalent

Job description

Essential Functions:

Obtains information from participants, prepares and processes forms, and maintains computer and manual records to enroll, monitor and release participants from alternative sentencing programs

UNDER GENERAL SUPERVISION

• Prepares, processes and files computer and manual records and documents to enroll, monitor or release participants from alternative sentencing programs
• Conducts interviews with participants to explain alternative sentencing program guidelines.
• Instructs participants in the proper use and installation of electronic monitoring equipment, determines a schedule of permitted activities, collects fees, and discusses and implements court ordered alternative sentencing program restrictions.
• Records schedule changes requested by participants, and receives and files verification forms documenting participants' appointments
• Enters data into computer concerning participant demographics, approved schedule of activities, assigned electronic monitoring equipment, monitoring time period, fees, and release; and assigns officer to conduct home visits
• Operates computer monitoring system to monitor participants' activities, interprets computer messages generated by the automatic computer phone dialing system to participant's home, and prepares violation notices when the participant fails to respond.
• Contacts participants at home to monitor their activity, to explain the installation and operation of electronic monitoring equipment, to correct equipment malfunctions, and to notify them of court appearances and their release from the program
• Cleans and inventories electronic monitoring equipment, makes minor repairs to equipment, and contacts vendors for major repairs
• Accesses and searches computer records to display or report data or to respond to inquiries for information contained within the data base, and to provide information to district court personnel and law enforcement agencies
• Operates two-way radio to provide information concerning the status of participants to officers in the field and other law enforcement agencies
• Performs related work

Physical Requirements & Working Conditions:

Meets regular and punctual attendance standards and any special needs of the position as determined by management, including mandatory overtime and performing related work

Minimum Requirements:

• High school diploma or the equivalent
• One year of customer service, cash register, bank teller, computer data entry, bookkeeping or clerical experience

Other Minimums:

• Must not have been convicted of a felony
• Misdemeanor convictions will be considered on an individual basis
• Must submit to a pre-employment polygraph test
• Must pass an annual tuberculin test

Equivalency:

An equivalent combination of education and experience may be substituted

Special Requirements:

Applicants and employees in positions which perform job duties that may require contact with offenders in the custody or supervision of the Department of Juvenile Justice or with youth in the care, custody or supervision of Youth Development must meet qualifications pursuant to the federal Prison Rape Elimination Act, 28 CFR 115.17 and 115.317, to include periodic post-employment criminal background checks