Correctional Officer II

Commonwealth of Massachusetts; Middleton (MA); On-site; USD 60,000 - 73,000; Full time

Job summary

Commonwealth of Massachusetts in Middleton seeks a Correctional Officer II to help maintain order in the Essex County Correctional Facility. You will supervise inmates, patrol facilities, conduct rounds, and prepare detailed reports as part of daily operations.

The role requires 19+, a HS diploma or GED, background checks, and the ability to act calmly in emergencies. This is a full-time position with firearms handling where authorized.

Qualifications

• 19 years of age or older.
• High School diploma or GED certificate.
• Must successfully pass an extensive personal interview and background check.
• Ability to qualify in all phases of testing (written, medical, physical, and psychological).
• Must not have been convicted of a felony or served a sentence in a Jail or House of Correction.
• Possession of a current and valid Massachusetts Class 3 Motor Vehicle Operator's License.
• Regular and predictable work attendance.
• Ability to act calmly, make decisions and act quickly in emergency and dangerous situations.
• Ability to maintain accurate records and follow complex written and oral instructions.

Responsibilities

• Maintain custodial care and control of inmates detained or sentenced to the Essex County Correctional Facility by escorting them under restraint; patrolling facilities; making periodic rounds, head counts and security checks of building, grounds and inmate quarters.
• Monitors inmate movements and whereabouts.
• Supervises and directs inmates during work assignments in order to maintain order and security.
• Observes conduct and behavior of inmates, noting significant behavioral patterns, to prevent disturbances, violence, escapes, or other crises such as suicides.
• Notes and investigates suspicious inmate activity relative to contraband by searching individuals, packages, mail and inmate quarters for weapons or other forbidden devices, objects, and material.
• Develops working relationships with inmates by referring individuals to appropriate supportive services (medical, psychiatric, vocational, etc.) as needed to aid in rehabilitation and to foster an atmosphere of cooperation between inmates and staff.
• Prepares written reports on such occurrences as fires, disturbances, accidents, security breaches, etc.
• Makes entries into unit log of daily activities and reviews daily activity reports to have accurate and up‑to‑date information.
• Perform related duties such as screening visitors; operating two‑way radios; carrying and operating firearms, serving food to inmates, etc.
• Assist in transporting inmates outside of facility.
• Prepare disciplinary, informational, and confidential reports.

Skills

Inmate supervision

Observation skills

Emergency decision making

Report writing

Education

High School diploma or GED

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Correctional Officer II (260004W7)

Job Description

Correctional Officer II - ( 260004W7 )

Description

General Statement of Duties:

The basic purpose of this position is to maintain order and security in a correctional institution. Incumbents of positions in this area maintain care and custody of inmates detained or sentenced to the Essex County Correctional Facility, ensuring that established policies and procedures are followed; supervise their occupational, vocational, and recreational activities; patrol correctional facilities; observe conduct and behavior of inmates; investigate suspicious inmate activity; and perform related work as required. Other duties performed are under somewhat undesirable working conditions and may require intermittent moderate physical effort and potential risk of injury typically associated with working with inmates. Incumbents hold the sworn office of Correctional Officer.

Supervision Received:

Works under the direct supervision of senior correction officers or a correction employee of higher rank who provide instruction and guidance, assign work and review performance through oral and written reports for adherence to policy and conformance with rules and regulations.

Supervision Exercised:

Exercises direct supervision over, assign work to, and review performance of correctional officers and other personnel on behalf of his/her immediate supervisor. Oversee activities of inmates assigned to various work crews

Specific Duties and Responsibilities:

• Maintain custodial care and control of inmates detained or sentenced to the Essex County Correctional Facility by escorting them under restraint; patrolling facilities; making periodic rounds, head counts and security checks of building, grounds and inmate quarters.
• Monitors inmate movements and whereabouts.
• Supervises and directs inmates during work assignments in order to maintain order and security.
• Observes conduct and behavior of inmates, noting significant behavioral patterns, to prevent disturbances, violence, escapes, or other crises such as suicides.
• Notes and investigates suspicious inmate activity relative to contraband by searching individuals, packages, mail and inmate quarters for weapons or other forbidden devices, objects, and material.
• Develops working relationships with inmates by referring individuals to appropriate supportive services (medical, psychiatric, vocational, etc.) as needed to aid in rehabilitation and to foster an atmosphere of cooperation between inmates and staff.
• Prepares written reports on such occurrences as fires, disturbances, accidents, security breaches, etc.
• Makes entries into unit log of daily activities and reviews daily activity reports to have accurate and up‑to‑date information.
• Perform related duties such as screening visitors; operating two‑way radios; carrying and operating firearms, serving food to inmates, etc.
• Assist in transporting inmates outside of facility.
• Prepare disciplinary, informational, and confidential reports.
• Uses physical force in a lawful manner, in accordance with the Essex County Sheriff's Department policies and procedures, to maintain or restore order.
• Carries and uses firearms when authorized in a safe and lawful manner.

Qualifications

• 19 years of age or older.
• High School diploma or GED certificate.
• Must successfully pass an extensive personal interview and background check.
• Ability to qualify in all phases of testing (written, medical, physical, and psychological).
• Must not have been convicted of a felony or served a sentence in a Jail or House of Correction.
• Some knowledge of correctional procedures.
• Ability to instruct, counsel, and advise inmates having in mind their rehabilitation and return to society.
• Possession of a current and valid Massachusetts Class 3 Motor Vehicle Operator's License.
• Regular and predictable work attendance.
• Ability to act calmly, make decisions and act quickly in emergency and dangerous situations. Ability to adapt to varying work situations.
• Ability to interact with people who are under physical and/or emotional stress.
• Ability to establish and maintain rapport with persons from different ethnic, cultural and/or economic backgrounds
• Ability to motivate others and to understand, explain and apply laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities.
• Ability to maintain accurate records and follow fairly complex written and oral instructions.
• Ability to lift or carry inmate or fellow officer in time of need.
• Ability to stand and walk for prolonged periods of times. Possess reasonable physical stamina and endurance.
• Ability to maintain accurate records, prepare reports, analyze and determine the applicability of data, draw conclusions and to make appropriate recommendations.
• Ability to determine proper format and procedure for assembling items of information.

Primary Location

United States-Massachusetts-Middleton-20 Manning Ave

Job

Public Safety

Agency

Sheriff's Dept Essex

Schedule

Full-time

Shift

Day

Job Posting

Jul 14, 2026, 2:18:49 PM

Number of Openings

1

Salary

66,367.84 - 66,367.84 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Deana Piantedosi - 978-750-1900