Corporations Assistant

JobAps; Dover (DE); On-site; USD 42,000 - 54,000; Full time

Job summary

The Delaware Department of State is offering an entry-level position focused on statutory review of corporate, Uniform Commercial Code, and franchise tax documents in compliance with the Delaware Code. The role supports attorneys, registered agents, and the public, handling routine assignments under close supervision.

Responsibilities include processing UCC filings, researching corporate records, and assisting in tax-related documentation.

Qualifications

• Six months' experience in customer service or information handling.
• Six months' experience in office support tasks such as drafting, filing, and handling mail.
• Six months' experience in mathematics (basic arithmetic, percentages).
• Six months' experience using automated information systems to enter, update, and report data.

Responsibilities

• Reviews and processes legal corporate and Uniform Commercial Code documents.
• Conducts research using Delaware corporate data and tax records.
• Determines compliance with legal requirements and advises on corrective actions.
• Responds to inquiries from attorneys, corporate officials, and the public regarding UCC, corporate documents, taxes, and fees.

Skills

Customer service

Office support

Mathematics

Automated information system

Education

Associate's degree or higher

Tools

DCIS

Job description

Introduction

Start your Career at DOS! The Department of State's (DOS) responsibilities are found in virtually every aspect of state government: economic development, finance, transportation, housing, education, culture and quality-of-life issues. Our mission at DOS range from preserving Delaware’s historical sites and collections, to supporting small businesses and entrepreneurs, to serving consumers, public employees and veterans. DOS offer numerous career opportunities and is dedicated to attracting and retaining highly talented individuals who are ready to make a difference in state government. For more information, please visit our website today!

Summary Statement

This is the entry level of corporations work performing statutory review of legal corporate, Uniform Commercial Code, and franchise tax documents in compliance with the Delaware Code and assisting attorneys, registered agents, corporate representatives, and the public concerning corporate documents, legal filings, franchise taxes, and corporate fees. Employees perform the full range of Essential Functions, completing routine and standardized assignments under close supervision.

Essential Functions

• Reviews and processes legal corporate and Uniform Commercial Code documents.


• Conducts research by reviewing Uniform Commercial Code holdings and listings of corporate entities formed in Delaware and corporate documentation on payments and tax liabilities.


• Determines if legal requirements are met, corrective action is needed, and assists clients in taking necessary action to meet legal requirements.


• Answers questions from attorneys, corporate officials, registered agents, and the general public concerning Uniform Commercial Code and corporate documents, legal filings, franchise taxes, and corporate fees. Assists in resolving problems.


• Conducts collection activities for franchise taxes, interest, penalties, corporate, and Uniform Commercial Code fees.


• Performs mathematical calculations relative to franchise taxes, penalties and interest, corporate, and Uniform Commercial Code fees.


• Uses the Delaware Corporations Information System (DCIS) and imaging system to obtain information and make entries, changes, verification, and corrections required in processing requests for service from clients.


• Conducts outreach to customers to ensure accuracy and quality of work submitted.


• Completes continuing education and learns new laws, rules, and regulations whether local or federal, i.e. Sanctions, Corporate Transparency Act, or Principal Place of Business.


• Compiles and prepares various reports pertaining to workload, work to be processed, refunds, reconciliation of deposits, revenue, new company, or related reports.


• Performs other related duties as required.

Job Requirements

• Six months' experience in customer service such as providing prompt, accurate, and courteous service to customers seeking information, answering requests as quickly as possible, ensuring customers are satisfied with service, and responding to complaints.


• Six months' experience in performing office support work such as drafting routine correspondence, reports, or logs, operating office equipment, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages, or maintaining files and supplies.


• Six months' experience in math such as addition, subtraction, multiplication, division, percentages, or decimals.


• Six months' experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.


• Possession of an Associate's degree or higher.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com. If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail]. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.