Corporate Vice President - Head of Technology Learning and Development

New York Life; New York (NY); Hybrid; USD 157,000 - 270,000; Full time

Job summary

A leading company seeks a Head of Technical Learning and Development to shape its learning strategy across technology, AI, and data domains. This role involves driving workforce transformation and enhancing technical expertise to foster continuous learning within the organization. Candidates should possess a robust educational background along with proven experience in learning strategies tailored for technology and data-focused teams. The company offers a competitive salary and a rich benefits package in a hybrid work environment.

Qualifications

• Proven experience in leading learning and development initiatives within tech, data, and AI domains.
• Ability to curate learning experiences aligned with business needs.
• Familiarity with technology, data, and AI concepts.

Responsibilities

• Enable workforce transformation by collaborating with COO's Tech AI&D Operations.
• Drive learning initiatives for Tech, Data, and AI employees.
• Define success metrics to measure learning impact.

Skills

Strategic thinking

Collaboration skills

Leadership

Communication skills

Vendor management

Education

Bachelor's degree in a related field

Advanced degree preferred

Tools

Learning management systems

Digital learning platforms

Job description

Location Designation:Hybrid - 3 days per week

Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You willbe part ofan inclusive teamguided by our belief to always be there for each other–providing the support and flexibilityto grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

As part of Technology at New York Life, you'll have the opportunity to contribute to groundbreaking initiatives that shape our digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

Role Overview:

We are seeking an innovative and strategic Head of Technical Learning and Development to drive a unified approach to learning and development across Technology, AI, and Data functions. This leader will play a critical role in enabling our multi-year tech transformation by designing and executing a future-ready learning strategy that empowers employees at all levels in a rapidly evolving digital landscape. This team will help develop, maintain, and operationalize revised role and skill architectures aligned to a modern technology workforce. By promoting continuous learning and enhancing technical expertise, they will help position Tech, Data, and AI teams for ongoing success and develop a culture of engineering excellence. Additionally, they will partner closely with HR to deliver the enterprise-wide AI learning strategy.

What You’ll Do:

• Enable Workforce Transformation: Collaborate with the COO’s Tech AI&D Operations team to execute the strategic vision of the Tech Transformation Office (TTO), ensuring employees have the skills and capabilities needed for the future.

• Drive Learning Initiatives: Lead and support critical learning programs for Tech, Data, and AI employees, and drive enterprise AI learning efforts.

• Conducting Needs Assessment: Align with workforce planning process to identify skill gaps and development opportunities.

• Define and Measure Success: Develop clear objectives, key results, and success metrics to track the impact of learning initiatives.

Internal Responsibilities (Tech, Data, AI team)

• Drive a continuous learning and engineering culture in partnership with HR and TTO.

• Champion and lead Career Hub engagement in Tech AI&D to support career growth.

• Oversee Tech AI&D Early Career Programming and internships.

• Evaluate departmental funding of independent learning programming aligned to overall strategy

• Manage and optimize learning platforms and vendor relationships, including content providers and delivery platforms.

• Evaluate ongoing needs and best practice around Tech, Data, and AI

Enterprise Responsibilities

• Partner to lead AI Learning efforts across three strategic workstreams:

• Ignite AI – Drive community enablement and foster knowledge sharing

• Expand AI – Support enterprise tool education (e.g., Copilot, ChatGPT, etc.)

• Steward AI – Support governance efforts with legal, risk, and compliance teams

• Support CODA (Community of Data Analysts) through targeted learning initiatives

What You’ll Bring:

• Bachelor's degree in a related field; advanced degree preferred.

• Proven experience in determining a learner-centric strategy, executing, and leading learning and development initiatives within tech, data, and AI domains. This includes measuring effectiveness, ensuring scalability and sustainability.

• Strategic thinking and ability to develop metrics and measure the success of learning programs.

• Ability to curate and align learning experiences with business needs.

• Strong collaboration skills with HR and other enterprise functions.

• Vendor management and partnership optimization.

• Excellent leadership and communication skills.

• Familiarity with learning management systems and digital learning platforms.

Preferred Skills:

• Strong foundational understanding of technology, data, and AI concepts to design relevant, credible learning programs that enable meaningful engagement with technical stakeholders.

• Expertise in creating adaptive, scalable learning experiences that meet the varied needs of technical employees using methods like experiential learning, labs, certifications, sandboxes, and AI-driven personalization.

• Ability to drive adoption of learning initiatives through a partnership with senior leadership; building buy-in across technical teams and managing cultural change toward a continuous learning mindset.

• Ability to define success metrics, build dashboards, analyze learning engagement and skills progression data, and tie learning outcomes to Tech AI&D objectives (e.g. improved technical delivery, increased velocity, and improved innovation rates).

• Skill in setting, tracking, and refining objectives and key results (OKRs) that align learning initiatives to strategic technology, data, and AI goals – ensuring constant feedback loops and measurable impact on skills growth and business readiness.

#LI-TL2

Pay Transparency

Salary Range:$157,500-$270,000

Overtime eligible:Exempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID:91971