Corporate Vice President - Client & Distribution Technology

New York Life; New York (NY); Hybrid; USD 185,000 - 265,000; Full time

Job summary

New York Life seeks a Corporate Vice President, Client & Distribution Technology to lead senior-level technology strategy across client reporting, distribution workflows, and investment-content platforms. The role focuses on governance, automation, and AI-enabled enhancements while ensuring regulatory compliance and scale across NYLIM and OCIO functions.

You will partner with Legal, Compliance and Risk to embed controls, drive measurable outcomes, and build scalable enterprise capabilities

Qualifications

• 15+ years of progressively responsible experience in technology, software engineering, solution delivery, or digital transformation.
• Proven experience owning end-to-end technology capabilities or major transformation domains.
• Experience influencing senior stakeholders across organizational boundaries.

Responsibilities

• Own the end-to-end technology strategy and roadmap for client reporting, institutional distribution, RFP/DDQ workflows, investment content, and related client-service capabilities.
• Reimagine manual and fragmented workflows into continuously available, governed and personalized capabilities.
• Partner with Legal, Compliance, Risk and AI governance to embed controls from inception.

Skills

Domain Technology Leadership

Technology & Engineering Judgment

Systems Thinking

AI-Enabled Transformation

Executive Communication

Strategic Planning

Enterprise Delivery

Talent & Partner Leadership

Risk & Control Judgment

People Management

Job description

Location Designation: Hybrid - 3 days per week

Technology, Data, AI and Ventures:

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.

Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.

Business Overview

New York Life is advancing an AI-led transformation of Portfolio Management across OCIO and NYLIM, with the ambition of using the same trusted investment intelligence that supports internal decision-making to improve how investment capabilities, insights, and outcomes are communicated to clients and distribution partners.

The Client & Distribution domain encompasses client reporting, institutional distribution workflows, RFP and DDQ responses, investment content, client intelligence, and related experiences. The opportunity is to move from fragmented, manually assembled processes that can take days or weeks toward continuously available, governed, personalized, and intelligence-enabled capabilities.

Role Overview

The Corporate Vice President, Client & Distribution Technology provides senior end-to-end technology leadership for Client Reporting & Distribution within New York Life's AI-led Portfolio Management transformation. The leader owns the technology strategy and roadmap spanning client reporting, RFP/DDQ workflows, investment content, distribution enablement, client intelligence, applications, data, analytics, AI, agentic capabilities, engineering, controls, and production readiness.

The role is expected to reimagine how investment information is transformed into timely, accurate, tailored, and compliant client and distribution experiences. It requires strong judgment about authoritative content, personalization, provenance, approvals, entitlements, and how generative AI can accelerate content and response workflows without compromising accuracy or regulatory obligations.

The leader will operate across NYLIM, OCIO, Distribution, Client Service, Marketing where relevant, Technology, Data & Analytics, Architecture, Legal, Compliance, Risk, and strategic partners to build scalable enterprise capabilities rather than isolated automation solutions.

What You'll Do

Client & Distribution Technology Leadership

• Own the end-to-end technology strategy and roadmap for client reporting, institutional distribution, RFP/DDQ workflows, investment content, and related client-service capabilities.
• Reimagine manual and fragmented reporting and response workflows into continuously available, governed, reusable, and personalized capabilities.
• Enable investment teams and distribution professionals to access trusted portfolio, performance, strategy, and market information with appropriate context and controls.
• Create scalable capabilities that can support multiple products, client segments, and distribution channels without proliferating bespoke solutions.
• Establish measurable outcomes tied to response time, content reuse, client-service productivity, accuracy, adoption, and business value.

AI, Content & Agentic Workflows

• Define responsible use of generative AI and agents for drafting, assembling, validating, personalizing, and maintaining client and distribution content.
• Enable agentic workflows for RFP/DDQ responses, client reporting preparation, investment-content retrieval, and contextual question answering using governed information.
• Ensure generated content is grounded in authoritative sources, traceable, reviewable, and subject to appropriate human approval.
• Determine where deterministic data and templates are required versus where generative capabilities add value.
• Partner with Legal, Compliance, Risk, and AI governance functions to embed appropriate controls from inception.

Technology, Architecture & Data

• Partner with Solution Engineering & Architecture to define scalable experience, content, workflow, API, integration, and agent patterns.
• Partner with the cross-bet Data Architect on authoritative investment and client data, semantic consistency, lineage, provenance, entitlements, and access patterns.
• Integrate portfolio, performance, product, market, research, client, CRM, content, and other relevant enterprise sources as appropriate.
• Make build, buy, reuse, platform, and partner decisions that balance speed, enterprise reuse, compliance, portability, and long-term sustainability.
• Ensure solutions are secure, observable, resilient, auditable, and production ready.

Discovery, Delivery & Partner Leadership

• Partner with the Business Discovery & Solution Strategy Lead for Private Markets, Reporting & Distribution to define future-state client and distribution workflows and priorities.
• Use prototypes and user feedback to validate experiences, content workflows, AI behavior, controls, and architecture assumptions before scaling.
• Lead multidisciplinary outcome teams involving Product Owners, Forward Deployed Analysts, Forward Deployed Engineers, Obin AI engineers, distribution/client SMEs, Data SMEs, and Risk/Control partners.
• Drive workforce and capacity planning and manage strategic partners with clear accountability for quality, outcomes, and knowledge transfer.
• Maintain continuity from discovery through production, adoption, and ongoing enhancement.

Executive Partnership, Controls & Value

• Build trusted relationships with senior NYLIM, OCIO, Distribution, Client Service, and Technology leaders and translate business priorities into technology investments.
• Balance personalization and speed with accuracy, brand standards, client confidentiality, regulatory requirements, and enterprise controls.
• Embed entitlements, approval workflows, recordkeeping, provenance, Legal/Compliance requirements, and auditability into the solution lifecycle.
• Establish transparent measures of adoption, turnaround time, quality, reuse, productivity, client experience, and business value.

Talent & Organizational Leadership

• Build, lead and develop high performing teams with strong domain knowledge and modern technology and engineering capabilities.
• Attract, develop and retain forward deployed and other high caliber technology talent, while building technology leadership and domain expertise across the organization.
• Establish clear accountability and a culture of collaboration, innovation, engineering discipline and continuous improvement.
• Lead effectively through both direct authority and matrixed relationships across Business, Product, Technology and partner teams.

What You'll Bring

Required Experience

• 15+ years of progressively responsible experience in technology, software engineering, solution delivery, digital transformation, investment technology, data/analytics, or related disciplines, including significant leadership responsibility in complex enterprise environments.
• Proven experience owning end-to-end technology capabilities or major transformation domains from strategy through architecture, engineering, implementation, production, adoption, and measurable outcomes.
• Demonstrated success operating in federated or matrixed enterprises and influencing senior business and technology stakeholders across organizational boundaries.
• Broad technology and engineering background spanning modern application development, APIs and integration, data and analytics, cloud platforms, enterprise architecture, automation, and emerging technologies.
• Strong understanding of generative AI, agentic technologies, and AI-assisted engineering and their practical application to enterprise workflows and software delivery.
• Experience leading multidisciplinary technology teams and managing strategic partners, contractors, and federated resources.
• Experience making consequential technology, architecture, investment, sequencing, and resource tradeoffs in complex transformation environments.
• Experience operating within enterprise Risk, Security, Compliance, Audit, and control environments.
• Strong analytical, communication, prioritization, systems-thinking, and executive-influence capabilities.

Required Skills

• Domain Technology Leadership - Owns the complete technology capability for a major business domain, not simply an application portfolio.
• Technology & Engineering Judgment - Evaluates solution approaches, architecture and data implications, engineering tradeoffs, and production risks.
• Systems Thinking - Understands interactions across business workflows, applications, data, analytics, architecture, controls, and operating models.
• AI-Enabled Transformation - Identifies where AI and agentic capabilities can materially change workflows, decisions, and delivery economies.
• Executive Communication & Influence - Creates clarity, drives decisions, and influences senior stakeholders across organizational boundaries.
• Strategic Planning & Execution - Converts future-state ambition into prioritized roadmaps, investments, sequencing, and executable outcomes.
• Enterprise Delivery Discipline - Applies SDLC, Agile and Lean principles pragmatically with strong dependency, release, and production-readiness management.
• Talent & Partner Leadership - Builds strong teams and integrates internal, federated, and external engineering capacity around common outcomes.
• Risk & Control Judgment - Integrates security, data governance, compliance, auditability, and operational resilience into technology decisions from inception.
• People Management – Develops and empowers talent through clear expectations, actionable feedback, effective coaching, and accountability, while fostering an inclusive, high-performing team environment.

Preferred Experience

• Experience with asset management distribution, institutional client service, client reporting, RFP/DDQ processes, or investment-content technology.
• Experience with CRM, content-management, reporting, document-generation, workflow, or client-experience platforms.
• Experience applying generative AI to content, reporting, knowledge retrieval, or client-service workflows in a controlled environment.
• Experience within asset management, insurance, financial services, or another regulated industry with significant client communication requirements.

Why This Role

This MG3 role carries end-to-end accountability for an enduring technology domain within one of New York Life's strategic transformations. The leader will shape the future-state capability, make consequential technology and investment decisions, lead multiple outcome teams and strategic partners, influence senior business and technology executives, and ensure the domain delivers scalable, controlled, AI-enabled capabilities with measurable enterprise value.

Job Level

LEVELMG3

Pay Transparency

Salary Range: $185,000-$264,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities - inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.

Click here to learn more about New York Life’s leadership in this space.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We’re proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.