Corporate Travel Agent - Harrisonburg, VA

M.C. Dean, Inc.; Harrisonburg (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, life, and disability insurance

Paid-time off

Tuition reimbursement

401k retirement plan

Military reserve pay offset

Paid maternity leave

Job summary

M.C. Dean, Inc. is seeking a Travel Coordinator to process and manage travel requests for global corporate travel. This role involves handling reservations, assisting travelers, and performing data entry for various reports.

Ideal candidates should have extensive experience in customer service and proficiency with Sabre. The position is based in Harrisonburg, VA and offers a competitive salary along with several employee benefits including medical insurance and retirement plans.

Qualifications

• 6+ years of experience with a high school diploma.
• 0+ years of experience with a Bachelor degree.

Responsibilities

• Process and book travel requests for global travel.
• Assist corporate travelers with reservations and changes.
• Perform daily data entry for department report systems.

Skills

Customer service

Data entry

Proficiency with Sabre

Education

High school diploma with 6+ years of experience

Bachelor degree with 0+ years of experience

Job description

Overview

M.C. Dean is Building Intelligence™. We design, build, operate, and maintain cyber‑physical solutions for the nation’s most recognizable mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. Our success relies on great people delivering innovative projects and solutions for Fortune 100 companies and the most recognized agencies in government, defense, and security. Join our more than 4,500 employees worldwide who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long‑term system sustainability. Together we are creating the integrated systems and technologies that shape the built and cyber‑physical world.

Benefits

• Competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid‑time off
• Tuition reimbursement
• 401k retirement plan
• Military reserve pay offset
• Paid maternity leave

Responsibilities

PURPOSE: Process and book travel requests for global travel to include a high volume of corporate airlines, hotels, and transportation transactions. Assist and problem‑solve for corporate travelers. Manage reservations, extensions, travel changes, and ticket refunds. Skills require proficiency with Sabre, superior customer service, and willingness to work a flexible work schedule. Work at our office in Harrisonburg, VA.

• Telephoning hotels and motels to substantiate monthly cost allocations; request customer folio's (receipts) to be matched against invoices and employee names for accuracy.
• Preparing and providing travel input to statistical reports for all travel performed by each company, division and department of MCD.
• Performing daily data entry to all department reports systems; including statistical compilation.
• Gathering information and following procedures for booking all travel disciplines utilizing proprietary software.
• Assisting in personal travel arrangements for employees of MCD.
• Compiling and reporting statistical compilation for all travel disciplines.
• This position will require you to have a rotating schedule.

Qualifications

• Education: 6+ years of experience with a high school diploma.
• Education: 0+ years of experience with a Bachelor degree.

Abilities

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.