Corporate Travel Advisor - Apollo - West Coast Region (Remote)

Direct Travel; United States; Remote; USD 41,328 - 46,838; Full time

Job summary

A leading travel management company in the United States is seeking a Corporate Travel Advisor for the West Coast region. This remote entry-level position involves completing travel arrangements and providing customer support. The ideal candidate will have a strong customer service orientation and be able to follow detailed procedures. Training will be provided, and the role requires working weekends with Mondays off.

Qualifications

• Entry-level position in corporate travel advising.
• Must follow detailed procedures for travel arrangements.
• Strong customer service and technical support skills required.

Responsibilities

• Completes domestic and international travel arrangements for clients.
• Supports multiple accounts and provides customer service support.
• Ensures compliance with client travel policies using preferred vendors.

Job description

Join to apply for the Corporate Travel Advisor - Apollo - West Coast Region (Remote) role at Direct Travel.

Work Schedule: 1am to 9am PST on Thursday, Friday, Saturday, Sunday, Monday (off on Tuesday & Wednesday). Training schedule: 9am to 6pm M-F PST for 2-3 weeks.

Responsibilities

• Completes domestic and international travel arrangements for clients, which may include air, hotel, ground transportation, rail, and limos.
• Supports multiple accounts.
• Operates within detailed procedures.
• Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues.
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit.
• Adheres to DT standards in delivering customer service, including telephone and email etiquette, and follows prescribed customer service escalation procedure.
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance.
• Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based.
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment.
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Travel Arrangements

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United States $30.00-$34.00 1 day ago