Corporate Security Officer - Rover (Day shift 09:00 AM - 5:00 PM)

Gap Inc.; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Security Officer to ensure a safe environment across its campus. This role includes conducting patrols, responding to emergencies, and providing exceptional customer service. The ideal candidate will have 3+ years in security, a customer-first mindset, and strong situational awareness.

Qualifications

• 3+ years of experience in a security officer role.
• Familiarity with access control systems and CCTV.
• Reliable attendance and strong track record of professionalism.

Responsibilities

• Conduct proactive patrols and respond to emergencies.
• Operate security systems and maintain security logs.
• Provide concierge-style customer service to employees and visitors.

Skills

Customer Service Excellence

Crisis Response

Technical Proficiency

Team Collaboration

Adaptability

Job description

About the RoleIn this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values. You’ll need to understand the big picture strategy and work with cross-functional teams and external partners.What You'll Do

• Serve as a roving security presence, rotating across assigned posts and responding to evolving operational needs across the campus.

• Conduct proactive patrols of interior and exterior areas to identify safety hazards, enforce access control policies, and deter unauthorized activity.
• Operate and monitor security systems, including CCTV, access control, fire/life safety panels, and radios.
• Respond quickly and effectively to emergencies, incidents, and alarms—serving as first responder and liaison to internal and external responders.
• Maintain security logs, incident reports, and documentation with accuracy and professionalism.
• Assist in issuing, managing, and retrieving temporary badges, keys, and visitor credentials.
• Support the implementation of emergency preparedness plans and lead drills or exercises as directed.
• Provide concierge-style customer service to employees, contractors, and visitors—delivering a secure and welcoming experience.
• Collaborate with internal departments and vendors to support special events, VIP visits, and operational projects.
• Participate in departmental projects, audits, and process improvement efforts as assigned.
• Attend regular team briefings, training, and compliance sessions to stay current with security protocols and procedures.
• Ensure adherence to all safety, security, and compliance policies within the workplace.

Who You Are

• Professionalism, with the ability to represent the Global Security team in high-visibility corporate environments.
• Customer-first mindset and the ability to de-escalate situations with tact and discretion.
• Keen situational awareness and a proactive, problem-solving approach to security challenges.
• Strong written and verbal communication skills.
• Reliable attendance, adaptability to shift assignments, and willingness to work weekends or holidays if needed.
  
  Core Competencies:
• Customer Service Excellence: Delivers white-glove support while maintaining firm control of security standards.
• Crisis Response: Maintains composure and clear judgment under pressure during medical, fire, or security incidents.
• Technical Proficiency: Skilled in using access control platforms, video surveillance tools, and communications systems.
• Team Collaboration: Works effectively across teams while also performing independently with minimal supervision.
• Project Support: Assists in department-led initiatives including audits, process reviews, and operational rollouts.
• Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and dynamic post assignments.
  
  Minimum Qualifications:
• 3+ years of experience in a security officer role, preferably in a corporate, hospitality, or high-security environment.
• Familiarity with access control systems, CCTV, visitor management, and emergency procedures.
• Strong track record of dependability and professional integrity.
• Flexibility to work a rotating schedule, including evenings, weekends, and holidays as needed.
• Ability to meet physical demands of the role, including extended standing, walking, and responding to emergencies.
• Successful completion of a criminal background check and any required licensing or certifications.