Corporate Security Officer

Shelby American, Inc.; Cleveland (OH); On-site; USD 52,000 - 58,000; Full time

Job summary

A leading company in Cleveland is seeking a Security Officer to ensure the safety of its properties and provide excellent customer service. The role involves responding to emergencies, conducting patrols, and maintaining security documentation. The ideal candidate will possess strong leadership skills and a commitment to high standards in security services.

Benefits

Medical, dental, and vision coverage

403(b) retirement plan

10 paid holidays

10 days of vacation and 12 sick days

Qualifications

• 2+ years previous security and supervisor experience required.
• Valid Ohio Driver's License with no significant violations required.
• Ability to work evening, nighttime hours, and rotating weekends.

Responsibilities

• Respond promptly to incidents and emergencies, providing first responder support.
• Conduct mobile and walking patrols for security checks.
• Prepare and maintain incident reports with detailed documentation.

Skills

Leadership

Communication

Alertness

Judgment

Education

High School Diploma or equivalent

Job description

Description

Position: Regular, Full Time, Non-Exempt

Department: Real Estate

Reports To: Corporate Security Supervisor

Supervises: N/A

The primary objective of the position is to reduce the threat of physical harm, protect the people and physical assets of the organization, and to provide assistance and emergency response services as warranted to visitors, staff, and tenants on Cleveland Foundation properties as well as at external Cleveland Foundation events. Serves as site surveillance and community interface. This is an exciting opportunity to deliver security with the highest bias for safety and a lens toward delivering a positive customer experience.

Essential Functions and Expected Outcomes:

Key Responsibilities:

• Respond promptly and professionally to incidents and emergencies, providing first responder support and maintaining calm under pressure.
• Conduct mobile and walking patrols, including thorough security checks of all facilities to ensure the safety of contents and infrastructure.
• Actively monitor TCF parking lots, properties, and streets where assets are located
• Actively monitor security cameras and other surveillance systems as needed
• Interact with visitors, staff, and community members with professionalism and a positive demeanor to build trust and strong relationships.
• Observe and report criminal activity, safety hazards, or other conditions that may jeopardize safety or property.
• Provide excellent customer service while enforcing site-specific policies and safety procedures.
• Prepare, submit, and maintain incident reports with clear and detailed documentation.
• Assist in the planning and coverage of special events, coordinating with public safety as needed.
• Direct traffic and enforce parking regulations when applicable.
• Supports Corporate Security Supervisor with post-incident emergency investigations as needed and submits comprehensive written incident reports, as backup when relevant, to communicate potential gaps in security and/or opportunities for increasing safety.
• Serves as backup when other security officers are not available (e.g. sick, vacation, holiday).
• Assist with training newly hired officers.
• Perform other security-related duties as assigned.

Core Competencies:

• Alertness and attention to detail
• Sound judgment and situational awareness
• Ability to engage with a diverse community in a courteous and empathetic manner
• Professional demeanor under stress
• Ability to remain focused and take initiative when appropriate

Supervisory & Coordination Responsibilities:

• Serves as temporary site security supervisor when the Corporate Security Supervisor is unavailable to perform responsibilities

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent
• 2+ Years previous Security and Supervisor Experience
• As a condition of employment, applicants will be subject to a thorough background investigation in accordance with all federal, state, and local laws. with applicable laws and including criminal history.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Strong leadership and communication skills to effectively manage teams and operations.
• A Valid Ohio Driver's License with no significant violations is Required
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Ability to work evening and nighttime hours, along with rotating weekends and holidays.
• A commitment to delivering the highest standards in security services.
• Must be familiar with and able to operate fire, security and communications equipment once trained.
• Ability to demonstrate alertness and attention to detail. Ability to remain alert and focused on the surroundings.
• Ability to demonstrate good judgment and understanding of when to be assertive and take control of a situation.

Contacts:

• Department: Daily contact with central dispatch via portable radio and telephone. Frequent contact with Corporate Security and other security guards to exchange information.
• Foundation: Daily contact with visitors, staff and community during regular duties and special events.
• External: Daily contact with general public during regular duties and special events.

Working Conditions

• Exposure to inside and outside environmental conditions. May require reaching, standing, walking, climbing, manual dexterity, grasping and feeling, and the ability to lift or move objects of up to 20 pounds. May be exposed to hazardous situations.

PAY AND BENEFITS

The foundation’s compensation program estimates an annual salary range $52,000 - $57,050 for this position, with flexibility to adjust based on the candidate's educational background, professional experience, community involvement, and overall qualifications.

The foundation offers an exceptional benefits package including medical, dental, vision, identity theft, accident and critical care, life, and disability coverage, a comprehensive wellness program, an employee assistance program, a fully vested 403(b) retirement plan, 10 paid holidays and, for non-exempt positions, 10 days of vacation and 12 sick days, prorated the first year of service based on date of hire.

TO APPLY

If you are interested in applying for this position, please submit your resume and cover as soon as possible. This posting will remain active until the position is filled. We regret that we cannot respond personally to each applicant.