Corporate Security Agent (CCW)

Surefox North America Inc; San Francisco (CA); On-site; USD 61,992 - 89,544; Full time

Job summary

Surefox North America Inc seeks an Incident Commander in San Francisco, CA. This role demands expertise in physical security and emergency response, acting as a key liaison between clients and security teams.

Responsibilities include monitoring security systems, conducting risk assessments, and ensuring emergency protocols are followed. Candidates must have at least 5 years of relevant experience and the ability to pass extensive background checks. A high school degree is required.

Qualifications

• 5+ years of experience in physical security.
• Ability to pass background checks and drug screening.
• Current BSIS guard card or eligibility.

Responsibilities

• Act as a liaison between Surefox and clients during emergencies.
• Monitor security systems to identify threats.
• Conduct ongoing site risk assessments.

Skills

Emergency response

Communication skills

Judgment and decision making

Physical fitness

Education

High school degree or equivalent

Job description

Incident Commander

Base Hourly Rate: $45.00-$65.00

Work Schedule: Day / Swing / Grave shifts available

We are not offering visa sponsorship for this position at this time.

Responsibilities

• Act as a liaison between Surefox and its clients while providing emergency response.
• Respond to emergency events, medical & non-medical issues, staffing deficiencies, and handle client requests in a timely manner.
• Initiate preliminary investigations by writing incident reports on all internal client and company issues.
• Monitor camera feeds, Video Management Systems (VMS), and Access Control Systems (ACS) to identify and neutralize threats before they escape.
• Conduct ongoing site risk assessments and funnel actionable intelligence to leadership to inform high-level decision-making.
• Maintain "eyes on the ground" for incident verification, implementing specialized physical protocols such as two-swipe entry and strictly controlled access points.
• Act as the primary dispatcher and communication hub between the GSOC and physical response teams during critical incidents.
• Deliver advanced detection capabilities by merging digital alarm monitoring with physical security patrols (foot and vehicle).
• Oversee badge printing, credentialing, and technical security integrators to ensure the integrity of client perimeters.
• Conduct incident reports on accidents, suspicious activities, and system vulnerabilities, maintaining a high level of situational awareness.
• Provide low-profile physical security for assigned clients, promoting safety and discretion while conducting vulnerability assessments.
• Maintain a high level of physical fitness, a professional personal appearance, and a thorough understanding of today’s security technology across all platforms.

Required Qualifications

• Eligible for employment within the United States, minimum 18 years old per state licensing guidelines.
• Ability to pass an extensive background check and drug screening.
• Live within driving distance.
• At least 5+ years of physical security experience.
• Current BSIS guard card or eligibility to qualify for guard card.
• Current BSIS Exposed Firearms Permit or eligibility to qualify for an exposed carry permit.
• High school degree or equivalent.
• Competence in reacting to and handling emergencies.
• Effective communication with people at all levels and from various backgrounds.
• Good judgment with ability to make timely and sound decisions.
• Ability to understand and follow written and verbal instructions.
• Work independently and as a team member.
• Ability to pass the Surefox Physical Agility Test (SPAT), with or without reasonable accommodation, prior to the scheduled start date.
• CPR/First Aid/AED for all ages required.
• Ability to work nights, weekends, and holidays as required.
• Strong writing and interpersonal skills.

Desired / Optional Qualifications

• Current CCW or firearms permits for potential transition to armed agent status.
• Bachelor’s Degree in Criminal Justice, Intelligence Studies, or related field.
• Prior Military or Law Enforcement (ODO) experience.
• Formal TECC/TCCC (Tactical Casualty Care) certifications, NREMT licensure, or experience with advanced tactical medical integration.
• Experience with Executive Protection, anti-terrorism protocols, or high-threat driving.
• Experience with overseas protection assignments and international travel logistics.