Corporate Responsibility, Control Manager

JPMorgan Chase; Columbus (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

JPMorgan Chase & Co. in the United States is seeking a Control Management Associate to strengthen Corporate Responsibility's risk and control framework, reviewing design, operating effectiveness, and documentation.

You will partner with Control Management, Compliance, Legal, and Audit to identify gaps, drive remediation, and advise stakeholders on control questions while supporting due diligence for sanctions and negative media alerts.

Qualifications

• Strong analytical skills with the ability to identify control gaps and synthesize findings into clear actions.
• Experience supporting risk, controls, compliance, audit, or operational oversight activities.
• Ability to work in an advisory capacity with sound judgment and attention to detail.
• Strong written and verbal communication skills, including clear status reporting and documentation.
• Comfort reviewing and maintaining control evidence and documentation in systems of record.
• Investigative mindset and ability to conduct structured research across internal and public sources.
• Strong organization skills and ability to manage multiple priorities with appropriate follow-up.
• Collaborative approach and ability to partner effectively across functions and stakeholders firmwide.

Responsibilities

• Maintain the Corporate Responsibility risk and control framework and associated review, inspection, and reporting processes.
• Perform process control validations and controls reviews to confirm design and operating effectiveness expectations are met.
• Support control testing activities, including evidence gathering, coordination, and issue tracking.
• Review control management documentation for completeness, accuracy, and alignment to documented processes.
• Advise stakeholders on control questions by providing context, guidance, and escalation support as needed.
• Partner with Corporate Control functions to confirm controls requirements are understood and delivered.
• Assess controls implications of program changes, business expansion, or process updates and recommend actions.
• Investigate due diligence alerts (including sanctions and negative media) using firm proprietary tooling and public-source information.
• Coordinate with internal stakeholders to obtain additional facts needed to disposition due diligence items.
• Prepare and distribute status notifications on requests pending due diligence or with outstanding alerts.
• Document diligence results and maintain records in systems of record to support control measures and auditability.

Skills

Analytical skills

Risk & compliance experience

Advisory capability

Communication skills

Documentation skills

Research mindset

Organization skills

Collaborative

Job description

Make a measurable impact by strengthening how Corporate Responsibility manages risk and meets its commitments. In this role, you will help maintain and improve the Corporate Responsibility control framework through thoughtful review, testing support, and advisory engagement. You will partner closely with key functional teams across Control Management, Compliance, Legal, and Audit to identify gaps and drive timely remediation. You will also support compliance due diligence work, including sanctions and negative media alerts, with strong documentation and follow-through. You may additionally support Control Management needs for Morgan Health and Impact Finance.
As a Control Management Associate in Corporate Responsibility Control Management, you will support general controls review and maintenance for the Corporate Responsibility control framework and related control processes. You will conduct process control validations, support control testing activities, and review control documentation to facilitate compliance and proactively identify gaps. You will operate in an advisory capacity, providing context and support as stakeholders raise questions on the control framework and regular control reviews. You will also assist with day-to-day compliance due diligence, including researching and dispositioning sanctions, negative media, and other alerts.

Job responsibilities

• Maintain the Corporate Responsibility risk and control framework and associated review, inspection, and reporting processes.
• Perform process control validations and controls reviews to confirm design and operating effectiveness expectations are met.
• Support control testing activities, including evidence gathering, coordination, and issue tracking.
• Review control management documentation for completeness, accuracy, and alignment to documented processes.
• Advise stakeholders on control questions by providing context, guidance, and escalation support as needed.
• Partner with Corporate Control functions to confirm controls requirements are understood and delivered.
• Assess controls implications of program changes, business expansion, or process updates and recommend actions.
• Investigate due diligence alerts (including sanctions and negative media) using firm proprietary tooling and public-source information.
• Coordinate with internal stakeholders to obtain additional facts needed to disposition due diligence items.
• Prepare and distribute status notifications on requests pending due diligence or with outstanding alerts.
• Document diligence results and maintain records in systems of record to support control measures and auditability.

Required qualifications, capabilities and skills

• Strong analytical skills with the ability to identify control gaps and synthesize findings into clear actions.
• Experience supporting risk, controls, compliance, audit, or operational oversight activities.
• Ability to work in an advisory capacity with sound judgment and attention to detail.
• Strong written and verbal communication skills, including clear status reporting and documentation.
• Comfort reviewing and maintaining control evidence and documentation in systems of record.
• Investigative mindset and ability to conduct structured research across internal and public sources.
• Strong organization skills and ability to manage multiple priorities with appropriate follow-up.
• Collaborative approach and ability to partner effectively across functions and stakeholders firmwide.

Preferred qualifications, capabilities and skills

• Experience with controls testing, controls validation, or control issue management and remediation support.
• Familiarity with compliance due diligence processes (for example sanctions screening, negative media review, or similar alert triage).
• Experience supporting corporate responsibility, healthcare, or impact-focused business areas (including Morgan Health and Impact Finance).
• Exposure to firmwide control coverage topics such as records management, procedures management, employee designations, electronic communications, or business resiliency.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The Corporate Responsibility (CR) department mission is to advance a stronger, more durable and safe financial system and an inclusive economy and society for clients, customers and communities around the world. The department includes sub-departments focused on policy advocacy and lobbying, philanthropy, sustainability, impact finance, community engagement and data analysis and research.