Corporate Receptionist/ Admin Assistant

Universal Technical Institute, Inc.; Phoenix (AZ); On-site; USD 3,444,000 - 3,857,000; Full time

Benefits offered by this job

Tuition for you

Tuition for family

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

Paid Holidays

Job summary

Universal Technical Institute, Inc. is seeking an administrative support specialist for the Home Office. The role includes receptionist duties, answering calls, directing visitors, and coordinating facility-related tasks.

You will support charity events, manage access for guests, and assist with office budgets and vendor relations. This position requires a high school diploma and 1–3 years of front desk experience.

Qualifications

• High School diploma or GED required.
• 1-3 years front desk experience in a corporate setting.
• Experience with multi-line phone systems.
• Ability to implement and administer key processes with minimal supervision.

Responsibilities

• Greet visitors and direct them to staff.
• Answer incoming lines promptly and route to correct department.
• Provide excellent customer service.
• Distribute and track access cards for visitors.
• Set up guest internet for visitors and auditors.
• Coordinate charitable events for Home Office and campuses.
• Manage Help Desk processes for facility repairs and vendor scheduling.
• Monitor monthly obligations and maintain relationships with vendors.
• Oversee budget and audit processes for regional programs.
• Coordinate yearly TRIP Reduction Survey communications.
• Other duties as assigned.

Skills

Customer service

Multi-line phone system

Professional demeanor

Microsoft Office

Education

High School diploma GED

Tools

Phone system

Job description

Overview

Perform administrative support for facility concerns for staff at Home Office, including receptionist duties.

What We Offer:

• $25.00 - $28.00 per hour
• Paid Training
• FREE UTI or Concorde Tuition for you AND your Immediate Family
• Medical/Dental/Vision/Life Ins/STD & LTD Ins
• 401K, Paid Holidays, Paid Time Off
• Paid Parental Leave

Responsibilities

• Greet visitors and direct visitors to appropriate staff members.
• Answer all incoming lines in a prompt, professional manner and route to the proper department.
• Provide excellent customer service.
• Distribute and track access cards to visitors.
• Set up guest internet access for visitors and auditors.
• Coordinate charitable events for home office to include blood drive, back to school drive, adopt a family and organization of the Climb to Conquer Cancer walk for Home Office, Avondale and MMI.
• Function as the contact person for all Home Office facility concerns by managing the Help Desk automated process for repairs and building maintenance and scheduling vendors and building management for maintenance.
• Monitor the monthly obligation to City Market Deli and maintain a working relationship with the deli.
• Manage the budget and audit process for the Maricopa County Air Quality. Responsible for the monthly TRIP contests at the Home Office in addition to overseeing Avondale and MMI campus programs.
• Coordinate distribution and communication of the yearly TRIP Reduction Survey for students and employees at Home Office, Avondale and MMI.
• Other duties as assigned.

Quaifications

Education / Experience

• High School diploma GED.
• Previous experience with multi-line phone system
• At least 1-3 years experience working front desk in corporate office setting.
• Experience with implementing and administering key processes with little supervision.

Skills

• Ability to work in a fast-paced and highly visible environment.
• Ability to maintain a professional and approachable demeanor.
• Possess excellent customer service skills.
• Knowledge of Microsoft Office software
• Ability to prioritize critical tasks ahead of routine ones, as well as prioritize schedule demands with an appreciation and recognition of key, critical issues.
• Ability to multi-task and meet deadlines and adapt smoothly to rapidly shifting work priorities and schedules.
• Assertive and confident, with excellent interpersonal communication skills.
• Organization and attention to detail skills.
• Ability to work well with a variety of styles and personalities.
• Ability to communicate effectively with employees and visitors.

Abilities

• Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
• Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
• Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
• Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
• Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.

Work Environment

• Work is performed indoors in a climate-controlled environment.