Corporate Receptionist

HHM Hospitality; City of Niagara Falls (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

HHM Hotels is seeking a Corporate Receptionist to greet visitors, answer calls, and support office operations with a range of administrative tasks. The role involves front desk coverage, mail handling, scheduling meetings, and assisting partners with clerical work.

We value 2–3 years of receptionist/admin experience and proficiency in Outlook, Word, Excel, and PowerPoint. The position requires extended hours and a professional, customer-focused approach.

Qualifications

• 2-3 years minimum receptionist / admin experience.
• Proficient in use of Outlook, Word, Excel and PowerPoint.

Responsibilities

• Answer and direct phone calls on multi-lined phone system ensuring all incoming calls are answered promptly and professionally.
• Greet visitors upon arrival and notify necessary parties of the arrival.
• Monitor and schedule conference room meetings, coordinating specific IT requirements as necessary.
• Sort and distribute mail and shipments promptly.
• Make copies, collate, bind, staple, and file documents and reports as needed.
• Monitor front desk reception area, refilling company brochures and maintaining general appearance.
• Prepare coffee/beverages for guests and maintain stock and cleanliness of related machines and supplies.
• Provide administrative support to partners and other colleagues, as required, and perform related clerical work such as word processing, document preparation, binding, correspondence preparation, etc.
• Monitor fax machine and distribute incoming faxes to the appropriate individual.
• Prepare all outgoing mail for pickup, and proactively order all necessary supplies.
• Generate shipment labels and contact vendors for courier service, as necessary.
• Deposit all checks via online banking and log/file check deposits.
• Maintain and update the internal phone list and the list of properties.
• Maintain log of security passes for guests and associates.
• Assist with scheduling and administrative tasks related to company vehicles.
• Complete special administration projects as assigned.
• Follow sustainability guidelines related to EarthView program.

Skills

Receptionist experience

Communication skills

Tools

Outlook

Word

Excel

PowerPoint

Job description

Overview

Opportunity: Corporate Receptionist

Greet and assist visitors both in person and via the telephone and direct to the appropriate person. Assist with various administrative tasks to support the overall operation of the office.

Potential Career Path

Administrative Assistant – Coordinator - Specialist

Essential Job Functions

• Answer and direct phone calls on multi-lined phone system ensuring all incoming calls are answered promptly and professionally.
• Greet visitors upon arrival and notify necessary parties of the arrival.
• Monitor and schedule conference room meetings, coordinating specific Information Technology requirements, as necessary.
• Sort and distribute mail and shipments promptly.
• Make copies, collate, bind, staple, and file documents and reports as needed.
• Monitor front desk reception area, refilling company brochures and maintaining general appearance.
• Monitor break room supplies and maintain overall condition.
• Prepare coffee/beverages for guests and maintain stock and cleanliness of related machines and supplies.
• Provide administrative support to partners and other colleagues, as required, and perform related clerical work such as word processing, document preparation, binding, correspondence preparation, etc.
• Monitor fax machine and distribute incoming faxes to the appropriate individual.
• Prepare all outgoing mail for pickup, and proactively order all necessary supplies.
• Generate shipment labels and contact vendors for courier service, as necessary.
• Deposit all checks via use of the banks’ online check deposit systems and scan, log and file all check deposits.
• Maintain and update the internal phone list, and, as necessary, the list of managed and owned properties.
• Maintain log of security passes for guests and associates.
• Assist with tax returns, preparing certified receipts, and maintaining saved files on the shared drives.
• Assist with scheduling and administrative tasks related to the company vehicles.
• Complete special administration based projects as assigned.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits.
• Perform other duties as requested by management.

Position Requirements

• 2-3 years minimum receptionist / admin experience.
• Proficient in use of Outlook, Word, Excel and PowerPoint.

Work Environment and Context

• Extended work hours may be required to meet deadlines.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.