Corporate Quality Manager - Projects and Programs

Novolex; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

Novolex is seeking a Corporate Quality Manager, Projects and Programs, to lead enterprise quality initiatives, drive regulatory compliance, and strengthen customer satisfaction across all business units.

This senior IC partners with corporate and site leaders to standardize processes, implement quality systems, and deliver continuous improvement through cross‑functional collaboration. The role requires strategic thinking, data‑driven decision making, and influence without direct reports.

Qualifications

• Bachelor's degree in Quality, Engineering, or Food Science required.
• Experience leading enterprise quality programs and system deployments.
• Strong regulatory compliance and supplier quality experience.

Responsibilities

• Lead the development, implementation, and continuous improvement of corporate quality programs across all business units.
• Coordinate quality-related systems implementations, upgrades, and enterprise deployments.
• Drive enterprise Operational Excellence initiatives by applying continuous improvement methodologies and problem-solving tools.
• Design and deliver training programs related to quality systems, food safety requirements, certification standards, and continuous improvement methodologies.
• Support the management and maintenance of applicable certification programs and audit readiness.
• Act as a trusted advisor to leadership on quality-related matters and lead cross-functional projects with significant impact.

Skills

Quality program management

Regulatory compliance

Continuous improvement

Project leadership

Cross-functional collaboration

Education

Bachelor's degree in Quality, Engineering, or Food Science

Job description

Company Overview

Why Choose Us?

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Job Description

Position Summary

The Corporate Quality Manager, Projects and Programs, is a senior individual contributor responsible for leading and supporting company-wide quality initiatives, strategic programs, and enterprise system deployments that strengthen operational performance, regulatory compliance, and customer satisfaction.

This role partners closely with business leaders, operations teams, and functional stakeholders across the organization to develop, implement, and sustain quality-focused programs, including food safety and forestry, management systems, compliance initiatives, continuous improvement projects, and operational excellence efforts. The position serves as a subject matter expert and change agent, driving standardization, capability development, and quality culture across all business units.

This is a highly visible, enterprise-wide role with significant influence but no direct people management responsibilities.

Key Responsibilities

Enterprise Quality Programs

• Lead the development, implementation, and continuous improvement of corporate quality programs across all business units.
• Manage strategic initiatives related to food safety and forestry certifications, regulatory compliance, supplier quality, and customer requirements.
• Establish standardized processes, procedures, and governance frameworks that support consistent execution across locations.
• Monitor program performance through key metrics and identify opportunities for improvement and risk reduction.

Systems Implementation and Deployment

• Serve as the corporate lead for quality-related systems implementations, upgrades, and enterprise deployments.
• Coordinate cross-functional project teams to ensure successful adoption of new technologies, processes, and quality management system capabilities.
• Develop implementation strategies, change management plans, and sustainability measures to achieve long-term program success.
• Collaborate with IT, operations, and business stakeholders to define requirements and optimize system functionality.

Operational Excellence and Continuous Improvement

• Support enterprise Operational Excellence initiatives by applying continuous improvement methodologies and problem-solving tools.
• Facilitate process improvement projects that enhance quality, efficiency, compliance, and customer satisfaction.
• Lead root cause investigations and corrective action efforts for systemic quality issues.
• Drive standardization and best practice sharing across facilities and business units.

Training and Capability Development

• Design and deliver training programs related to quality systems, food safety requirements, certification standards, compliance expectations, and continuous improvement methodologies.
• Develop training materials, guidance documents, and communication tools to support enterprise-wide deployment initiatives.
• Coach leaders and site personnel on quality principles, risk management, and process excellence.
• Promote a culture of quality, compliance, and continuous improvement throughout the organization.

Certification and Compliance Support

• Support the management and maintenance of applicable certification programs, including forestry certifications, food safety standards, customer audits, and regulatory requirements.
• Assist facilities in audit preparation, corrective action development, and issue resolution.
• Monitor changing regulatory and industry requirements and recommend necessary program enhancements.
• Ensure organizational practices align with corporate standards and external certification requirements.

Strategic Leadership

• Act as a trusted advisor to corporate and operational leadership on quality-related matters.
• Lead highly complex, cross-functional projects with significant organizational impact.
• Influence stakeholders across all levels of the organization without direct authority.
• Identify emerging risks, trends, and opportunities that affect quality performance and operational effectiveness.

Qualifications

Education

Bachelor's degree in Quality, Engineering, Food Science, Fore