Corporate IT Lead

OpenKrill; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Openkrill seeks a Corporate IT Lead to own operations, security, compliance, and systems governance for the organization. This senior IC role focuses on 70% operational work and 30% strategic initiatives, with service delivery scaled through MSPs, contractors, and SaaS vendors.

You will own identity management, SOC 2 compliance programs, endpoint security, and AI governance, while ensuring a strong employee technology experience across distributed work locations.

Qualifications

• 5+ years IT operations experience in distributed or lean environments.
• Experience leading SOC 2 and ISO 27001 or similar.
• Strong working knowledge of Microsoft Entra ID, Microsoft 365, SSO, MFA, and lifecycle management.

Responsibilities

• Own IT Operations & Employee Experience across mixed Windows and macOS fleets; manage MSPs and vendors.
• Develop Strategy & Systems Governance for the SaaS portfolio and governance of business tools (CRM / Dynamics 365).
• Own Identity, Security & Compliance including IAM, SOC 2, and security incident response.
• Define AI governance policies and information management practices.

Skills

IT Operations

SOC 2 Experience

Identity Management

Endpoint Management

Vendor Management

Analytical Thinker

Tools

Microsoft Entra ID

Microsoft 365

PowerShell

Microsoft Graph

Job description

The Role:We are seeking a Corporate IT Lead to own corporate IT operations, security, compliance, systems governance, and employee technology experience. This is a high-autonomy, senior individual contributor role (70% operational / 30% strategic) where you will not manage internal IT staff. Instead, service delivery will be scaled through MSPs, specialist contractors, and SaaS vendors.

Responsibilities

• IT Operations & Employee Experience
  • Own the entire employee lifecycle (Onboarding, Offboarding, and hardware provisioning across mixed Windows and macOS fleets).
  • Lead and hold MSPs and external vendors accountable to establish clear performance metrics and service quality across US and UK/European working hours.
• Strategy & Systems Governance
  • Evaluate corporate technology risks and costs, and oversee the SaaS application portfolio (access control, license optimization, rationalization).
  • Provide technical governance for business tools (e.g., CRM / Microsoft Dynamics 365).
• Identity, Security & Compliance
  • Own identity and access management (Microsoft Entra ID / M365, SSO, MFA, privileged access).
  • Lead our SOC 2 compliance program end-to-end (audit coordination, evidence collection, control operation, and remediation).
  • Manage endpoint security, vendor reviews, and corporate security incident response.
• AI Governance & Information Management
  • Establish policies for approved AI tools, assess security/data privacy risks, and manage the corporate information framework.

Must-Have Requirements

• Experience: 5+ years of IT experience, including acting as an accountable owner for IT operations in a distributed or lean environment.
• Compliance & SOC 2: Proven experience leading or materially driving SOC 2, ISO 27001, or equivalent compliance/security programs.
• Identity Management: Strong working knowledge of Microsoft Entra ID (Azure AD), Microsoft 365, SSO, MFA, and employee lifecycle management.
• Endpoint Management: Hands-on experience supporting and managing both Windows and macOS environments.
• MSP & Vendor Management: Demonstrated ability to manage, evaluate, and hold MSPs and external contractors accountable.
• Profile: Self-driven, highly analytical, process-oriented, with excellent written communication and documentation skills.

Preferred Experience (Plus)

• Experience as the primary IT owner in a small-to-midsize company (100–500 employees).
• Experience with scripting, APIs, Microsoft Graph, or PowerShell.