Corporate Counsel

Genesys Cloud Services, Inc.; Indianapolis (IN); On-site; USD 122,300 - 215,100; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Telehealth

Flexible work schedules

Career growth

Open PTO + holidays

401(k) matching

Adoption Assistance

Fertility benefits

Job summary

Genesys Cloud Services, Inc. is seeking a seasoned commercial lawyer to lead cloud and software licensing negotiations in support of revenue growth and enterprise partnerships.

You will structure deals, provide strategic guidance to sales teams, and help scale contracting processes across North America. Ideal candidates have a JD with US bar admission, 4+ years in commercial law, and experience with cloud, SaaS, and data privacy matters.

Qualifications

• Juris Doctor degree from an accredited law school and active US bar membership.
• 4+ years of legal experience, including a mix of law firm and in-house commercial work.
• Strong expertise in commercial and contract law with cloud/SaaS/tech experience.
• Customer-facing legal roles supporting sales or deal desk functions.
• Knowledge of data privacy, data security, and AI regulations.
• Ability to manage complex issues with sound judgment and drafting skills.
• Excellent written and verbal communication with attention to detail.

Responsibilities

• Lead negotiation and execution of cloud, SaaS, and software licensing agreements.
• Structure and advise on commercial transactions including reseller and partner deals.
• Provide strategic legal guidance balancing risk and commercial objectives.
• Coordinate with cross-functional teams to enable efficient deal execution.
• Develop contract templates, playbooks, and standards for consistency.
• Apply data privacy, security, and AI regulatory knowledge to transactions.
• Support dispute resolution and preserve business continuity.
• Maintain governance and documentation to ensure operational integrity.

Skills

Contract negotiation

Commercial law

Regulatory knowledge

Legal drafting

Deal desk support

Data privacy & AI law

Multitasking

Communication

Education

Juris Doctor (JD)

Bar admission (US)

Job description

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data, and AI to help organizations deliver more personalized service, improve operational efficiency, and build stronger customer relationships.

Help build, support, and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real‑world enterprise environments every day.

Enable high‑impact technology transactions that drive enterprise adoption of cloud and AI‑powered communication platforms. This role partners directly with sales and business leaders to structure, negotiate, and close strategic agreements that influence revenue growth, customer success, and long‑term partnerships across North America. You will operate at the intersection of legal strategy and commercial execution, ensuring risk is managed without slowing business momentum. The position offers strong exposure to complex enterprise deals, evolving regulatory landscapes, and opportunities to expand influence across the organization.

Key Responsibilities

• Lead negotiation and execution of cloud, SaaS, and software licensing agreements to support revenue growth and customer success
• Structure and advise on commercial transactions, including reseller, partner, and distribution agreements, to enable scalable business outcomes
• Provide strategic legal guidance to sales and business teams, balancing risk mitigation with commercial objectives
• Drive alignment across cross‑functional stakeholders including sales, finance, marketing, and product to ensure efficient deal execution
• Develop and implement contract templates, playbooks, and standards to improve speed, consistency, and scalability
• Apply knowledge of data privacy, data security, and AI regulations to support compliant and forward‑looking transactions
• Support dispute resolution and pre‑litigation strategies to protect business interests and continuity
• Maintain corporate governance, compliance records, and legal documentation to ensure operational integrity

Required Qualifications

• Juris Doctor degree from an accredited law school and active bar membership in good standing in a US State or Territory
• 4+ years of legal experience, including a combination of law firm and in‑house commercial legal work
• Strong expertise in commercial and contract law, with experience negotiating cloud, SaaS, and technology agreements
• Proven experience in customer‑facing legal roles supporting sales or deal desk functions
• Working knowledge of legal and regulatory frameworks impacting cloud computing, data privacy, and artificial intelligence
• Demonstrated ability to manage complex legal issues independently with strong judgment and decision‑making skills
• Excellent written and verbal communication skills with advanced contract drafting capabilities
• Ability to manage multiple priorities in a fast‑paced environment with strong attention to detail

Preferred Qualifications

• Experience supporting enterprise software, telecommunications, or customer experience technology organizations
• Familiarity with global contracting, including reseller, partner, and distribution channel agreements
• Exposure to international legal frameworks and cross‑border transactions
• Experience improving contracting processes, templates, and legal operations at scale

Compensation

$122,300.00 - $215,100.00 (market‑competitive salary with potential commission or performance‑based bonus opportunities).

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work‑from‑home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military, veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.