Corporate Communications Manager II - Consumer Lending Communications

TD Bank; Mount Laurel Township (NJ); On-site; USD 91,000 - 146,000; Full time

Job summary

TD Bank Group in Mount Laurel, New Jersey, is seeking a Corporate Communications Manager II to design and execute plans consistent with TD's standards and strategies, supporting business results.

As part of TD’s CAPA team, you’ll shape employer and corporate branding, partner with executives, and translate complex lending topics for diverse audiences, driving stakeholder trust and growth.

Qualifications

• Undergraduate degree or relevant professional certifications required.
• 7+ years of relevant experience in corporate communications or related fields.
• Knowledge of risk management environment, standards and regulations; ability to manage budget and strategic direction.

Responsibilities

• Manages complex communications programs and initiatives end-to-end.
• Leads cross-functional teams and partners with CAPA, Marketing, Legal, Compliance, Risk, Government Affairs and HR.
• Translates complex lending/financial topics into clear, compelling communications.
• Delivers high-impact communications to support growth objectives and protect TD's reputation.
• Advises leaders across business lines with strategic counsel and measurement metrics.

Education

Undergraduate degree or relevant professional certifications

7+ years relevant experience

Advanced knowledge of multiple communications disciplines, media channels, internal/external audiences, public relations, consulting principles, lines of businesses supported, banking industry, and customers supported

Knowledge of current and emerging competitor and market trends

Knowledge of risk management environment, standards and regulations

Ability to manage a budget and work within the constraints of that budget

Ability to contribute to strategic direction of the function and provide advice to senior leadership

Skill in mentoring, coaching and performance management

Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives

Ability to exercise sound judgement in making decisions

Ability to make an impact, influence and achieve results with effective negotiation, problem-solving

Job description

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$91,000 - $145,600 USD

Company Compensation Philosophy:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Communications

Job Description:

The Corporate Communications Manager II manages/leads development and/or execution of plans/programs/projects/strategies by designing and delivering communications consistent with TD's corporate standards and strategies, and in support of business results.

TD's U.S. Corporate and Public Affairs (CAPA) team is responsible for building and enhancing TD Bank's employer and corporate brand, increasing awareness of TD's products and services, protecting the bank's reputation, and elevating the expertise and visibility of its leaders, internally and externally.

We do this through strategic counsel, executive communications, media relations, employee engagement, thought leadership, reputation management, and integrated communications programs that help advance business priorities and strengthen stakeholder trust.

This Corporate Communications Manager will serve as a strategic communications advisor to leaders across Consumer Lending, partnering with executives to develop and execute communications strategies that support growth objectives, colleague engagement, organizational effectiveness, customer-focused innovation, and TD's reputation as a trusted financial institution.

The successful candidate will work closely with partners across Corporate and Public Affairs, Marketing, Legal, Compliance, Risk, Government Affairs, Human Resources and business teams to deliver coordinated, high-impact communications that advance TD's lending capabilities, products, services and strategic priorities. The role requires exceptional writing, strong business acumen, sound judgment, and the ability to translate complex lending and financial services topics into clear, compelling communications for diverse audiences.

Depth & Scope:

• Manages multiple communications projects/programs/initiatives of moderate scope and complexity
• Highly seasoned communications professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas
• Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty
• Leads cross-functional teams or projects
• Independently manages end-to-end functional programs
• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Uses sophisticated analytical thought to exercise judgement and identify solutions
• Impacts the achievement of sub-function or business line objectives within the area they are accountable for
• Work is guided by policies and industry standards/methods
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Works autonomously as the lead and guides others within area of expertise

Education & Experience:

• Undergraduate degree or relevant professional certifications, designations, or equivalent required
• 7+ years relevant experience
• Advanced knowledge of multiple communications disciplines, media channels, internal/external audiences, public relations, consulting principles, lines of businesses supported, banking industry, and customers supported
• Knowledge of current and emerging competitor and market trends
• Knowledge of risk management environment, standards and regulations
• Ability to manage a budget and work within the constraints of that budget
• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Skill in mentoring, coaching and performance management
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
• Ability to exercise sound judgement in making decisions
• Ability to make an impact, influence and achieve results with effective negotiation, problem-solvin