Corporate Account Manager

Hikma Pharmaceuticals; Berkeley Heights (NJ); À distance; USD 93 000 - 135 000; Plein temps

Avantages offerts par ce poste

Annual bonus / commission potential

401(k) with company match

PTO 20 days

Personal days 3

11 holidays

Comprehensive benefits

Employee discount program

Wellbeing rewards

Tuition reimbursement

Parental leave

Résumé du poste

Hikma Pharmaceuticals USA Inc. is seeking a Corporate Account Manager to support the National Accounts team and manage the U.S. product portfolio.

You will ensure seamless internal execution of customer-related activities and coordinate with Trade Operations, Finance, Supply Chain, Pricing, and Distribution to drive operational excellence. The role emphasizes process execution, opportunity management, and strong cross-functional collaboration to improve customer satisfaction and revenue

Qualifications

• Bachelor’s degree in Business, Supply Chain, Finance, Marketing, or related field.
• 3–7 years of experience in pharmaceutical, healthcare, distribution, customer operations, or related functions.
• Experience managing commercial workflows and cross-functional execution within the pharmaceutical industry.
• Working knowledge of wholesalers, distributors, and supply chain dynamics.
• Proficiency with Excel, PowerPoint, and business tools.

Responsabilités

• Serve as the primary operational support partner for the National Accounts team and the U.S. product portfolio.
• Administer internal opportunity management processes and track status.
• Coordinate cross-functionally with Pricing, Portfolio, Contracts, and Trade Operations teams.
• Support external execution of operational initiatives with customers (e.g., year-end buys).
• Identify and lead process-improvement opportunities to enhance customer service.

Connaissances

Communication skills

Organizational skills

Project management

Cross-functional collaboration

Formation

Bachelor’s degree in Business, Supply Chain, Finance, Marketing, or related field

Outils

Microsoft Excel

PowerPoint

Description du poste

About Us

As a developer, manufacturer, and supplier of essential medicines, Hikma Pharmaceuticals USA Inc. and its affiliates’ mission is to bring Better Health. Within Reach. Every Day.® for millions of patients around the world. We are a trusted, reliable partner and dependable source of over 800 high-quality generic, specialty and branded pharmaceutical products that hospitals, physicians and pharmacists need to treat their patients across North America, the Middle East, North Africa and Europe. Through our 32 manufacturing plants, eight R&D centers, and 9,500+ employees worldwide, we are always hard at work creating high-quality medicines and making them accessible to the people who need them.

Job Type

Full-time

Location

Remote

Description

We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds. We are seeking a talented and motivated Corporate Account Manager to join our team. In this role, you will be responsible for supporting the Hikma National Accounts team and U.S. product portfolio by ensuring seamless internal execution of customer-related activities and operational processes while managing external operational initiatives. This role serves as a critical liaison between the National Accounts team and key internal functions, including Trade Operations, Finance, Supply Chain, Pricing, Customer Service, and Distribution. The Corporate Account Manager is responsible for process execution and customer opportunity management to ensure exceptional operational support and customer satisfaction.

Responsibilities

• Serve as the primary operational support partner for the National Accounts team and the U.S. product portfolio.
• Administer internal opportunity management process including opportunity entry, documentation, workflow routing, status tracking, internal follow-up, and closure.
• Ensure timely follow-up and completion of open customer opportunities and action items.
• Coordinate cross-functionally with Pricing, Portfolio, Contracts, and Trade Operations teams, driving thorough and timely customer and opportunity feedback.
• Facilitate customer opportunities internally through collaboration with supply, pricing, portfolio, and contract teams, prepare and coordinate customer ready operational updates and supporting materials.
• Manage external execution of operational initiatives with customer base including but not limited to year-end buys, wholesaler stocking efforts
• Support execution of customer compliance and market-share initiatives including internal coordination, action tracking, documentation, and follow-up.
• Partner with Supply Chain, Trade Operations, and Distribution teams to resolve customer requests related to purchase orders, product availability, and general product inquires.
• Monitor product availability, allocations, backorders, and shipment status and share key findings, updates, and proposed action with the National Accounts team.
• Coordinate with Finance to support National Accounts team requirements for customer claims, failure to supply, and returns inquiries and communications.
• Identify, lead and implement process improvement opportunities that enhance customer service, efficiency, and excellence.
• Support special projects and strategic initiatives as assigned.

Qualifications

We value the skills and experiences candidates bring to the table. While we have listed some qualifications below, we encourage candidates to apply even if they do not meet all of them:

• Bachelor’s degree in Business, Supply Chain, Finance, Marketing, or related field.
• 3 to 7 years of experience in pharmaceutical, healthcare, distribution, customer operations, trade operations, or related commercial support functions.
• Understanding of the generics industry. Experience managing commercial workflows, sales systems, customer-related processes, operational reporting, and cross-functional execution within the pharmaceutical, healthcare, distribution or related industry.
• Working knowledge of the generic pharmaceutical industry, including wholesalers, GPOs, distributors, and supply chain dynamics.
• Experience working in a highly cross-functional environment.
• Exceptional organizational, project management skills, and attention to detail.
• Ability to manage multiple priorities simultaneously in a fast-paced environment.
• Strong organizational, problem-solving, process-management, and execution capabilities, with the ability to identify operational gaps and coordinate timely resolution.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel, PowerPoint, and other business productivity tools.

Compensation

Base Salary: $92,850 to $135,000 annually. The compensation for this position will be determined during the interview process and will vary based on multiple factors, including, but not limited to, work location, prior experience and job-related knowledge, relevant skills and expertise, current business needs, and market factors. The Talent Acquisition team can provide more details about the specific salary range for the job location during the hiring process.

What We Offer*

• Annual performance bonus, commission, and share potential
• Auto enrollment in a Hikma-sponsored 401(k) program at a pre-tax contribution rate of 4% of eligible pay. Hikma will match 100% of the first 6% of eligible pay that you contribute
• A generous paid time off (PTO) bank starting with 20 days (prorated based on hire date). Additional days granted upon reaching work milestone anniversaries
• 3 personal days (prorated based on hire date)
• 11 company paid holidays
• Comprehensive benefits including health, dental, vision, mental health, disability, life insurance, prescription drug coverage, and a variety of voluntary benefits
• Employee discount program
• Wellbeing rewards program
• Safety and Quality is a top organizational priority
• Career advancement and growth opportunities
• Tuition reimbursement
• Paid maternity and parental leave
• Eligibility requirements apply to some benefits and depend on the job classification, role, and length of employment. Benefits are subject to change as well as specific plan or program terms.

Equal Opportunity Employer

Hikma Pharmaceuticals USA Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Disclaimer

This role is not based out of Berkeley Heights, NJ