Corporal

GLOBAL GAMING SOLUTIONS LLC; Grand Prairie (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

GLOBAL GAMING SOLUTIONS LLC is seeking an experienced Security Supervisor for our Grand Prairie, TX location. The role focuses on overseeing security operations, ensuring post coverage, and maintaining compliance with policies and regulations.

The position requires prior armed security or law enforcement experience, strong leadership, and the ability to respond quickly to emergencies. Candidates must hold or be able to obtain DPS and TXRC licenses, with ongoing firearm qualifications.

Qualifications

• Knowledge of security operations and Lone Star Park facilities.
• Experience supervising security staff or in protective services preferred.
• Ability to assess dangerous situations and respond promptly and appropriately.
• English communication skills required; bilingual a plus.

Responsibilities

• Maintain familiarity with security department operations and regulations.
• Supervise in absence of Sergeant/Supervisor; direct work and training.
• Monitor posts and ensure adequate staffing and coverage.
• Prepare detailed security incident reports and maintain records.
• Conduct post inspections, surveillance, and emergency responses as needed.
• Obtain and maintain required DPS and TXRC licenses and firearm qualifications.

Skills

Leadership

Communication

Supervision

Emergency response

Threat assessment

Decision making

Interpersonal skills

Armed security

Education

Associate's degree or equivalent

Job description

Job Details

Job Location: GRAND PRAIRIE, TX 75050, Position Type: Full Time, General Definition:

Essential Job Functions

• Maintains familiarity with the operations of the Security Department and Lone Star Park to ensure compliance with company policies, procedures, and applicable regulations.
• Acts as supervisor in the absence of the Sergeant/Supervisor, including directing work, providing training, and recommending recognition or disciplinary action.
• Monitors Security Officers at their assigned posts and ensures all posts are adequately staffed and covered.
• Communicates directives, orders, and assignments to subordinate personnel.
• Assists in identifying high-risk areas and implements appropriate measures to reduce security risks and potential threats.
• Performs all duties of a Security Officer, including armed security responsibilities, as needed.
• Prepares detailed, accurate, and timely reports regarding security activities, incidents, and concerns in accordance with departmental procedures.
• Interacts with team members, guests, and the general public in a courteous, professional, and responsive manner.
• Assists the Sergeant/Supervisor in enforcing security regulations, conducting surveillance activities, and addressing disruptive or potentially dangerous individuals in accordance with company policies and applicable laws.
• Maintains communication with management, dispatch, and subordinate personnel using radios, telephones, and other electronic equipment.
• Obtains and maintains First Aid, CPR, and AED certifications, including additional emergency response training as required.
• Maintains all required licenses, certifications, and qualifications necessary to perform armed security duties in accordance with Texas Department of Public Safety (DPS) regulations.
• Carries and maintains an authorized firearm while on duty in accordance with company policies, departmental procedures, and applicable state and federal laws.
• Demonstrates proficiency in firearm handling, storage, safety, and use through required training and periodic qualifications.
• Exercises sound judgment, restraint, and professionalism when responding to potentially dangerous situations, including situations that may require the use of force.
• Adheres to all company policies and applicable laws regarding the use of force, including the use of deadly force, and immediately reports any use-of-force incidents in accordance with established procedures.
• Responds to security threats, disturbances, and emergency situations, taking appropriate action to protect the safety of guests, team members, and company property.
• Maintains familiarity with all security posts and performs assigned post duties as operationally necessary.
• Patrols buildings, grounds, and designated areas to identify, prevent, and report suspicious activities, safety hazards, or security threats.
• Conducts periodic inspections of security posts to ensure officer alertness, compliance with standing orders, and proper performance of assigned duties.
• Prepares and maintains accurate security documentation, including incident reports, activity logs, and other required records.
• Responds to emergencies involving accidents, fires, medical incidents, threats, or disturbances and provides appropriate assistance, including first aid when necessary.
• Maintains composure, professionalism, and self-control during stressful or emergency situations and promptly notifies the appropriate supervisor or emergency personnel.
• Wears and properly maintains assigned uniforms, firearms, and security equipment in accordance with Lone Star Park standards.
• Follows and assists in enforcing company policies, departmental procedures, and security regulations.
• Performs all assigned duties in a safe and responsible manner.
• Follows and enforces safety policies and procedures in accordance with company standards and applicable state and federal regulations.
• Participates in subordinate performance evaluations as directed by management.
• Attends departmental meetings, required training sessions, and scheduled emergency preparedness and safety training.
• Communicates emergency preparedness procedures, safety information, and departmental assignments to subordinate personnel as necessary.
• Ensures all work-related injuries and incidents are reported promptly in accordance with company policies and procedures.
• Maintains strict confidentiality, professionalism, and a high level of integrity.
• Works hours necessary to meet operational needs and ensure guest satisfaction, including extended shifts, weekends, holidays, and remaining on-call when required.
• Performs additional duties as assigned by management.

Qualifications

Education

Associate's degree or equivalent from two-year college/technical; or 2 years related experience and/or training; or combination.

Knowledge, Skills and Abilities

• Previous experience in law enforcement, military security, armed security, or other protective services required.
• Working knowledge of Lone Star Park, its facilities, security operations, and departmental procedures.
• Strong interpersonal skills, ethical work habits, professionalism, and high integrity.
• Ability to assess potentially dangerous situations and respond quickly, appropriately, and effectively during emergencies.
• Ability to understand and follow oral and written instructions.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Strong leadership skills with the ability to work independently and collaboratively as part of a team.
• Ability to gather, evaluate, and document pertinent information to prepare accurate, detailed, and comprehensive incident reports.
• Knowledge of supervisory principles and the ability to direct, train, and evaluate subordinate personnel. A minimum of one year of supervisory experience preferred.
• Knowledge of self-defense techniques, de-escalation strategies, and methods for safely managing uncooperative or potentially dangerous individuals.
• Knowledge of firearm safety, handling, maintenance, storage, and applicable armed security procedures.
• Ability to safely and proficiently handle an authorized firearm and maintain required firearm qualifications.
• Knowledge of applicable Texas laws, regulations, and company policies governing armed security operations, use of force, and deadly force.
• Ability to exercise sound judgment, restraint, and discretion when determining an appropriate response to security threats.
• Ability to remain calm, focused, and professional while working under highly stressful or potentially dangerous conditions.
• Ability to apply appropriate levels of force in accordance with applicable laws, company policies, and departmental procedures.
• Ability to recognize potential threats, assess risks, and take appropriate preventive measures to maintain a safe environment.
• Ability to exercise diplomacy, professionalism, and discretion when interacting with individuals in sensitive or confrontational situations.
• Knowledge of basic fire prevention, emergency response, and safety procedures.
• Ability to read, write, speak, and comprehend English effectively. Bilingual skills preferred.
• Ability to foster a work environment that promotes collaboration, teamwork, accountability, and mutual respect.
• Ability to effectively operate communication equipment, understand radio codes and emergency signals, and utilize security alarm systems.
• Knowledge of basic first responder techniques, including CPR, AED, first aid, and emergency medical response procedures.
• Ability to operate computers, security systems, and standard office equipment to complete reports and administrative tasks.
• Ability to maintain confidentiality and handle sensitive security information appropriately.
• Ability to adapt to changing security conditions, operational needs, and emergency situations while maintaining compliance with established procedures.

Training

• Minimum of two years of experience in safety, security, law enforcement, military security, or a related protective services field required, including two years of supervisory experience in security operations or a related field.
• Must successfully complete required armed security training, including firearm safety, handling, use-of-force procedures, de-escalation techniques, and emergency response training.
• Must complete all initial and ongoing departmental training in accordance with company policies and applicable state regulations.

Licenses/Certifications/Other

• Must successfully pass all required background checks and meet eligibility requirements to obtain and maintain licenses or permits issued by applicable regulatory agencies.
• Must possess and maintain a valid Texas Racing Commission (TXRC) license.
• Must possess and maintain a valid Texas Department of Public Safety (DPS) Level III Commissioned Security Officer license.
• Must maintain current firearms qualifications and meet all applicable state requirements for armed security personnel.
• Must possess and maintain a valid driver's license.
• Must remain eligible to lawfully possess and carry a firearm while performing assigned duties.
• Must obtain and maintain any additional licenses or certifications required by Lone Star Park or applicable regulatory agencies.

Physical Requirements

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strength

• Sedentary to medium workload
• Stand, sit and walk consistently
• Will be required to lift up to or over 20lbs or exert occasionally over 50lbs

Movement

• Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
• Will use office equipment
• Driving motor vehicles as needed

Auditory

• Frequently speak and articulate
• Noise levels will be varied from moderate to heavy machinery

Environmental

• Exposure to weather and extreme elements are minimal
• Minimal exposure in close proximity to horses