Core Ops Manager

Capital Group; Charlotte (NC); Hybrid; USD 137,000 - 219,000; Full time

Benefits offered by this job

Time-off benefits

Health benefits from day one

2-for-1 charitable matching

Professional development resources

Job summary

Capital Group is seeking a Core Operations Manager in Charlotte to lead critical investment operations across cash management, currency activity, and data stewardship. You will unite people, processes, risk, and technology to deliver durable operational outcomes and scalable growth in a global asset management environment.

This role requires leading diverse teams and partnering across functions. You will work Monday-Thursday in the Charlotte office with remote Fridays, bringing a client-centered

Qualifications

• Bachelor's or master's degree in finance, accounting, business, economics, or related field.
• 5+ years in investment operations, investment accounting, asset management, or related leadership.
• Proven ability to build trusted partnerships and influence senior stakeholders in complex environments.

Responsibilities

• Lead investment operations capabilities across cash management, cash projections, and position management.
• Align people, processes, risk and technology to deliver high-quality service.
• Strengthen controls, improve resiliency, and support scalable growth in a global asset management setting.
• Build trusted partnerships across business, technology, investment, and external provider teams.

Skills

People leadership

Stakeholder influence

Strategic mindset

Operational rigor

Data stewardship

Technology & automation

Risk management

Inclusive leadership

Education

Bachelor's or master's in Finance/Accounting/Business/Economics

Job description

“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.

“I can be myself at work.” We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.” You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

I Can Succeed as a Core Operations Manager

At Capital Group, the Core Operations Manager succeeds by bringing strong operational leadership, sound judgment, and a client-centered mindset to a team that plays an important role in supporting the investment process. In this role, the Core Operations Manager leads critical investment operations capabilities across cash management, cash projections, foreign currency activity, position enablement, and trusted investment data. The role brings people, process, risk, and technology together to deliver high-quality service, strengthen controls, improve resiliency, and support scalable growth in a complex global asset management environment. Accountability includes building trusted partnerships across business, technology, investment, and external provider teams to solve problems, simplify complexity, and deliver durable operational outcomes. Leadership is demonstrated through creating an inclusive, high-performing team environment where associates feel connected to purpose, empowered to contribute, and supported in their growth.

Note, this position does require you to work in our Charlotte Office, Monday-Thursday with the flexibility to work remote on Fridays.

I Am The Person Capital Group Is Looking For

• Strong record of leading engaged teams while delivering business, operational, talent, and culture outcomes in complex environments.
• Exceptional people leader with a proven ability to develop talent, build future leaders, and create an environment of trust, accountability, inclusion, and psychological safety.
• Demonstrated ability to translate long-term strategy into clear priorities, aligned goals, and measurable outcomes while helping teams successfully navigate change.
• Brings a strategic mindset, strong organizational savvy, and the ability to influence across functions, levels, and stakeholder groups to achieve enterprise outcomes.
• Experience across investment operations, investment accounting, cash and position management, operational risk, controls, and data stewardship.
• Proven ability to leverage technology, data, automation, and continuous improvement practices to modernize work, enhance service quality, and build scalable capabilities.
• Courageous, authentic, and curious leader who embraces diverse perspectives, provides candid feedback, and continuously invests in personal and professional growth.

Preferred Qualifications

• Bachelor's or master's degree in Finance, Accounting, Business, Economics, or a related field.
• 5+ years of relevant experience in investment operations, investment accounting, asset management, or a related operational leadership environment.
• 5+ years of demonstrated success leading people, large teams, organizational change, strategic initiatives, or operational transformation efforts.
• Proven ability to build trusted partnerships and influence senior stakeholders in complex, evolving environments.
• Strong communication skills, with the ability to engage authentically, respectfully, and clearly while adapting style to influence a variety of audiences.
• Maintains meaningful relationships, collaborates effectively across teams, and stays current on industry trends and best practices.

I Can Learn More About Capital Group.

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal is to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

Charlotte Base Salary Range: $136,749-$218,798

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

• Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.