Core Operations - Financial Servicing & Accounting

Citi; New York (NY); Hybrid; USD 7,400 - 12,000; Full time

Job summary

Citi in Pune, India, is seeking an Ops Support Specialist 5 to provide day-to-day operations support, including case creation, attachment handling, and financial research. The role emphasizes risk awareness, regulatory compliance, and clear communication with senior management.

The position requires 3–5 years in banking/financial services, strong analytical skills, and willingness to work night shifts. Graduation or postgraduate degree is expected.

Qualifications

• 3–5 years of relevant experience.
• Experience in banking/financial services.
• Proficient with databases and spreadsheets.
• Strong attention to detail and communication.
• Willing to work night shifts.

Responsibilities

• Follow established procedures to complete complex tasks.
• Conduct basic analysis and research as well as workflow management.
• Support an expansive array of products and services.
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
• Appropriately assess risk and ensure compliance with laws, rules and Citi policies.

Skills

Operations experience

Banking knowledge

Analytical skills

Attention to detail

Night shift

Education

Graduation / Post graduation

Tools

Databases

Spreadsheets

Job description

Core Operations - Financial Servicing & Accounting

Job Req Id:

261000934

Location(s):

Pune, Maharashtra, India

Job Type:

Hybrid

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to, process case creation and backup attachment, financial research. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
• Conduct basic analysis and research as well as workflow management
• Support an expansive array of products and services
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3 - 5 years of relevant experience
• Experience working in a business office / operational environment in banking and financial services industry.
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area.
• Demonstrated analytical skills and mathematical knowledge
• Consistently demonstrates clear and concise written and verbal communication skills
• Willing to work in night Shift

Education:

• Graduation / Post graduation

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Core

Job Family:

Operations Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above.

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