Core - Medical Asssitant - Stratham

bilh; United States; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive pay & benefits from day 1

Onsite parking

Career advancement support

Education support

Job summary

Beth Israel Lahey Health seeks a Medical Office Coordinator to support physician practices, clinical staff, and patients. Responsibilities include scheduling, directing inquiries, patient referrals, data entry, medical records support, and daily banking.

The role runs 8 AM–5 PM, Monday–Friday, with limited weekend/holiday rotations. Competitive pay and day-one benefits, plus education support, highlight the position in a physician-led, patient-centered organization.

Qualifications

• High school graduate or equivalent.
• 1-3 years experience in customer service environment.
• BCLS within 6 months of hire.

Responsibilities

• Greets patients and handles check-in/check-out and scheduling.
• Collects co-pays and patient balances; verifies insurance eligibility.
• Posts payments, updates demographics, and reconciles daily deposits.
• Mentors and trains new staff as needed.
• Assigns patients to providers and care teams to ensure continuity.
• Follows standard work protocols and handles referrals.

Skills

Customer service

Scheduling

Communication

Education

High school diploma or equivalent

Tools

EMR software

Job description

Job Description

Hours: 8 AM - 5 PM / M-F

Why Join Us

• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career advancement opportunities and ongoing education support
• Standard weekday schedule (Monday-Friday) , with limited weekend or holiday rotations that promote teamwork and work-life balance across locations
• Collaborative, physician-led organization that values input and innovation
• Free onsite parking and convenient Seacoast New Hampshire locations
• Culture grounded in respect, quality, and patient-centered care

The Medical Office Coordinator will provide administrative support to physician practice, clinical staff, and patients. Responsible for scheduling, directing inquiries, patient referrals, data entry, medical records support, maintenance of office supplies, and daily banking.

Requirements

• High school graduate or equivalent
• 1-3 years experience in customer service environment
• BCLS within 6 months of hire

Major Responsibilities

1. Utilizes superior customer service skills to perform daily administrative duties of the practice including greeting/check in/check out, scheduling patients, answering telephones and taking messages.
2. Collection of co-pays , patient balances, verify insurance eligibility, update patient demographics Meets TOS payments, eligibility, and denial rate performance metrics as assigned by your standard work.
3. Posts payment and adjustment transactions, balances daily journal and close batches every day May be asked to prepare and deliver bank deposits in accordance with established policies and procedures.
4. May be asked to mentor and train new staff.
5. Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices.
6. Assigns new patients to a provider & care team to establish a care partnership. Ensures scheduling consistency (continuity of care) for their care team.
7. Follows all standard work protocols and may be asked to complete order and referral reconciliation.
8. Demonstrates sensitivity to the patient's comfort, confidentiality and concerns while maintaining a therapeutic environment for the patient and family in accordance with the provider and CORE standards.
9. Provides coverage for other Core offices as requested.
10. Other duties as assigned

Pay Range

$20.00 - $29.49

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled