Core Data Network Specialist

WorldNet Telecommunications LLC / Human Resources Group; Guaynabo (PR); On-site; USD 90,000 - 120,000; Full time

Job summary

WorldNet Telecommunications is seeking an experienced network engineer to configure, repair, and maintain the company’s data network infrastructure and ensure uptime.

The role focuses on MPLS, routers, switches, and related systems; you will handle tickets, assist NOC/field teams, monitor performance, and participate in on-call rotations.

Qualifications

• Bachelor’s degree and at least 4 years of direct experience in a related environment and/or training.
• Hands-on aptitude with a broad variety of tools and instruments.

Responsibilities

• Configure, operate, maintain, and troubleshoot MPLS network, switches, routers, and related systems.
• Handle Service Orders and Trouble Tickets per standards and procedures.
• Assist field and NOC technicians with installations, troubleshooting, and repairs.
• Troubleshoot MPLS, IP, and Data network problems; provide sound engineering solutions.
• Collaborate with vendor‑partner technical support to resolve complex issues.
• Monitor, analyze, and troubleshoot network performance and uptime.
• Recommend improvements and perform routine maintenance to ensure stability and uptime.
• Work a rotation of 24 hr on‑call shifts.

Skills

MPLS (L2-L3 VPN)

OSPF

BGP

Routers & switches

Firewalls

IP/MPLS protocols

Education

Bachelor’s degree + 4+ years experience

Tools

Wireshark

SNMP

OTDR

GPON

Job description

We are an Equal Employment Opportunity Employer and take affirmative action to recruit protected veterans and individuals with disabilities.

SUMMARY

Configure, repair, and maintain the company’s entire data network infrastructure. Ensure proper operation and system uptime.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Install, configure, operate, maintain, and troubleshoot company’s MPLS network, switches, routers, network access devices and other related systems.
• Effectively handle Service Orders and Trouble Tickets according to standards and procedures.
• Assist field and NOC technicians with installations, troubleshooting and repairs.
• Troubleshoot MPLS, IP, and Data network problems quickly and help provide sound engineering solutions by maintaining deep knowledge of Data Network architecture, topology, and up-to-date configuration details.
• Collaborate with vendor‑partner technical support groups to resolve complex problems.
• Monitor, analyze and troubleshoot Network to ensure performance and stability.
• Recommend improvements to network and perform routine maintenance tasks to ensure network stability and uptime.
• Work a rotation of 24 hr on‑call shift.
• Perform all other duties as required.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION and/or EXPERIENCE

Bachelor’s degree and at least 4 years of direct experience in a related environment and/or training or an equivalent combination of education and experience. A strong aptitude for hands‑on application of a broad variety of tools and instruments.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge in Networking, MPLS (L2‑L3 VPN), Ethernet, OSPF, BGP, maintenance and configuration.
• Knowledge in core routers, switches and firewalls.
• Knowledge in configuring and troubleshooting IP/MPLS systems and protocols such as RSVP, LDP, VPLS, VRF and other network related protocols.
• Skills in configuration and maintenance of networks such as MPLS (L2‑L3 VPN), Ethernet, GPON, PPPoE, OSPF, BGP and other routing protocols.
• Working knowledge with troubleshooting tools such as Wireshark, OTDR, SNMP and others.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the working environment can be loud. The position requires being outdoors sometimes.

EMPLOYER'S RIGHT

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

WorldNet Telecommunications has the right to revise this job description at any time. This job description is not a contract for employment.

We are an Equal Employment Opportunity Employer and take affirmative action to recruit protected veterans and individuals with disabilities.