CORE Care Coordinator

Pathfinders; Milwaukee (WI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health/dental insurance

Disability insurance

Life insurance

Paid time off

Union eligibility

Job summary

Pathfinders in Milwaukee seeks a CORE Care Coordinator to support youth ages 23 and under with complex mental health or substance use needs. You will design wellness plans, coordinate with a team of providers, and ensure services align with each consumer’s plan to improve quality of life.

The role requires a Bachelor’s degree (Master’s preferred) in a relevant field and at least one year of experience in mental health services, with preferred Wraparound Milwaukee CORE certification.

Qualifications

• Bachelor’s degree required; Master’s preferred in Social Work, Psychology, Human Services, or Education.
• At least 1 year of experience providing mental health services.
• Preferred certification as a Care Coordinator in Wraparound Milwaukee CORE.

Responsibilities

• Act as a care coordinator/service facilitator by providing direct services and coordinating services with other providers.
• Complete initial assessments and treatment plans per the Wraparound Policy and Procedures.
• Create wellness plans with each consumer and have regular team meetings with each consumer, their providers, and their support systems.
• Ensure appropriate services and interventions are provided in accordance with the consumer’s plan.
• Generate and maintain documentation per Pathfinders, Wraparound Milwaukee, and Medicaid standards; maintain records and reports.
• Increase youths’ access to community resources via the Drop-In Center and Pathfinders Youth Shelter; collaborate with partners for service access.
• Provide training and consultation to other Pathfinders’ programs to implement effective treatment parameters for CORE consumers.
• Facilitate referrals, transfers, and discharge arrangements with consumers and providers.

Education

Bachelor's degree (Master's preferred) in Social Work, Psychology, Human Services, or Education

Job description

Job Purpose and Reporting Structure:

Under the supervision of the CORE Program Manager and Clinician, the CORE Care Coordinator provides assistance to youth ages 23 and under by facilitating services for youth with a significant mental health diagnosis or substance abuse diagnosis. The CORE Care Coordinator will design a wellness plan for consumers that are intended to help build the skills needed to improve health, promote wellness, attain personal goals and enhance overall quality of life.

Essential Duties and Responsibilities

1. Act as a care coordinator/ service facilitator by providing direct services and coordinating services with other providers.
2. Complete initial assessments and treatment plans per the Wraparound Policy and Procedures.
3. Create wellness plans with each consumer and have regular team meetings with each consumer, their providers, and their support systems.
4. Ensure appropriate services and interventions are provided in accordance with the consumer’s plan.
5. Generate and maintain accurate documentation as required by established standards by Pathfinders, Wraparound Milwaukee, and Medicaid.
   1. Maintain consumer records and complete all necessary reports of activities, inputs, outputs, and outcomes. Paperwork must be completed in a strength-based manner.
   2. Assure accurate and timely documentation and billing in the Wraparound Synthesis database.
6. Increase youths’ access to mainstream community resources available through the Drop-In Center and Pathfinders Youth Shelter. Work effectively with program’s collaborative partners to ensure successful service access.
7. Provide training and consultation with other Pathfinders’ programs to assist them in initiating effective treatment parameters and treatment plans with CORE consumers. Provide support as needed with collaborative partners.
8. Facilitate referrals, transfers, and discharge arrangements with consumers and providers in a timely manner.
9. Provide services to families and other natural support systems of CORE consumers to assist them in understanding and supporting the needs of CORE consumers.
10. Provide emergency mental health services to consumers.
11. Participate and represent Pathfinders in all meetings for the CCS/CORE program within Pathfinders and with Wraparound Milwaukee.
12. Participate in all program and agency meetings, trainings, and development opportunities.
13. Adhere to all relevant Pathfinders Milwaukee and Wraparound Milwaukee Policy and Procedures.
14. Other duties may be assigned.

Supervisory Responsibilities:

None required.

Requirements:

• Qualified applicants possess a minimum of a Bachelor’s degree (Master’s Preferred) in Social Work, Psychology, Human Services, or Education and at least one (1) year of experience providing mental health services. Preferred candidates will be certified as a Care Coordinator in Wraparound Milwaukee CORE. Position will operate as mandated reporter for youth under age 18.

Additional information:

Salary range starts at $40,000. Excellent benefits package includes health/dental, short- and long-term disability insurance, life insurance, and generous paid time off plan. This position is union eligible and a great opportunity to join a caring and committed team of professionals.