Core Banking Specialist: Change & Data Quality Advocate

BankIowa; Waterloo (IA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

BankIowa is seeking a Core Banking Specialist I to support day-to-day operations of the bank's core system. The role covers data quality, integrations, security, user access, and change adoption, with initial training in Independence that may last up to a year.

After training, the position may be flexible with branch location and require collaboration across Operations, Digital Banking, and Risk teams to ensure accurate, secure, and well-governed core banking services.

Qualifications

• Associate's or bachelor's degree in business or information systems; equivalent banking or systems experience considered.
• Working knowledge of banking products, account processing, deposit operations, loan operations, or core banking systems preferred.
• Comfort learning technology systems, intranet content standards, system integrations, system security concepts, user access setup, procedures, reporting tools, and system maintenance processes.
• Strong attention to detail, accuracy, documentation discipline, and follow-through.
• Ability to prioritize work, meet deadlines, and communicate clearly with team members at all levels of the organization.
• Commitment to confidentiality, information security, compliance, and service excellence.

Responsibilities

• Assist with routine maintenance of core banking products, services, parameters, and customer or account-related settings under established procedures and approvals.
• Support system accuracy by reviewing data, identifying inconsistencies, and helping resolve data quality issues.
• Assist with core release preparation, validation, post-implementation review, and documentation activities.
• Support system integrations by helping validate data flow, configuration requirements, connectivity changes, and business-line readiness.
• Assist with core system security and user access setup, including new user setup, role-based access changes, access reviews, and approval documentation.
• Provide timely support to team members across business lines for core-related questions, troubleshooting, and process guidance.
• Create and maintain practical procedures, quick reference materials, and training aids for end users and frontline trainers.
• Support the train-the-trainer model by preparing materials and assisting with team member training as requested.
• Communicate core changes and process updates in a clear, business-friendly manner that promotes understanding, confidence, and positive adoption.
• Assist with testing, user acceptance validation, and documentation for core system changes, enhancements, and product updates.
• Prepare or assist with routine reports and data extracts for business areas, audits, reviews, and operational analysis.
• Serve as backup to the Core Banking Specialist II for BankIowa Intranet updates, maintenance, content accuracy, clean data, and approved purge or cleanup activities.
• Follow BankIowa change management practices, including documentation, approvals, validation, and controlled rollout support.
• Escalate issues, risks, or exceptions to the Senior Core Banking Manager or appropriate system owner.
• Follow BankIowa policies, procedures, information security standards, and applicable state and federal banking requirements.
• Protect confidential customer, team member, and bank information and follow established access control practices.
• Maintain strong working relationships with Operations, Digital Banking, Consumer Banking, Business Banking, Finance, Risk/Compliance, IT, and other business partners.
• Complete annual compliance training, including Bank Secrecy Act, OFAC, CIP, privacy, and information security training applicable to the role.

Skills

Attention to detail

Communication

Prioritization

Confidentiality & security

Problem solving

Education

Associate's or Bachelor's degree in business or information systems

Job description

BankIowa is seeking a Core Banking Specialist I to support day-to-day operations of the bank's core system. The role covers data quality, integrations, security, user access, and change adoption, with initial training in Independence that may last up to a year.

After training, the position may be flexible with branch location and require collaboration across Operations, Digital Banking, and Risk teams to ensure accurate, secure, and well-governed core banking services.