Coralville Team Member FT

Paycom - ATS; Coralville (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Cash tips

Digital tips

Job summary

Paycom - ATS is hiring a Car Wash Attendant in Coralville, IA. You will greet guests, guide vehicles safely, prepare vehicles for wash, inspect safety, and support nightly close down.

You will maintain a clean facility, follow safety standards, and engage guests using the 4 Steps of Service, aiming to meet membership goals and provide excellent service. The job requires physical stamina, teamwork, and adherence to all safety protocols.

Qualifications

• Willing to work in all weather conditions and stand for long periods.
• Able to lift up to 50 lbs and perform physically demanding tasks.
• Follows safety policies and chemical handling guidelines.
• Able to greet guests and deliver service using the 4 Steps of Service.

Responsibilities

• Greet guests as they approach the car wash tunnel.
• Safely guide and load each vehicle per size.
• Prepare vehicles for wash using correct methods.
• Perform safety inspections before wash.
• Support nightly close down and shift reports.
• Maintain a clean, organized facility and comply with policies.
• Provide excellent guest engagement and upsell memberships.

Skills

Customer service

Safety procedures

Team training

Conflict resolution

Equipment operation

Attention to detail

Physical stamina

4 Steps of Service

Membership knowledge

Tools

RFID reader

Job description

This position is accountable for the following KPIsValues: Excellence, Hard work, Stewardship, Difference, and Community100% Vehicles Prepped and Loaded Safely100% Daily Operational Tasks CompletedThe basic job duties for this position are as followsKnowledgeable on property safety and layoutsKnowledgeable of what not to washKnowledgeable of tunnel equipmentGreet guest as they approach the car wash tunnelSafely guide and load each vehicle per sizeUse bug prep gun to properly prepare vehicles for wash processRemove mud in wheel wells when appropriatePerform safety inspection of vehicles before washMake key adjustments to car wash equipmentKnowledgeable on E-Stop LocationsHandle tunnel incidents effectively and safelyResponsible for vacuum service processParticipate in the nightly close down checklistEngage with each guest using the 4 Steps of ServiceKnowledgeable on 3 Single Wash packagesInforms all retail guests about MembershipsAble to present our DifferenceTrain new Team Members on approved training modulesAid in member visit success rate. License Plate Recognition//RFID sticker readsCommunicates key vehicle information and equipment retracts to crewVacuum area observance for guest satisfactionKnowledgeable on membership managementIs fluent in the LEAP Conflict Resolution processComplete daily shift report to document shift performanceMaintains clean, organized car wash facilityLearn how to safely open and close the car wash with leadershipSafely use ladders and engage e-stop while cleaningLearn backroom safety and equipment knowledgeAdhere to all company policies, procedures, safety standards and codes of conductFollow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicalsAssist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lotWilling to work in all weather conditions (cold,hot,wet,rain,snow)Able to lift up to 50 lbs.On your feet 100% of the day and outsideAttend all mandatory training sessionsAttend all mandatory team meetings and cleaning.This position is eligible for cash and digital tipsAll other duties assigned by management