Copy Operator

Canon U.S.A., Inc.; Indianapolis (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive training

Positive work environment

Employee discounts

Job summary

Canon Business Process Services in Indianapolis is seeking a Copy Operator to provide exceptional customer service and handle print production tasks using copy/print equipment for cutting, binding, and laminating. You will also service copiers and printers and support daily office operations.

The role requires a high school diploma and 1–5 years of experience in a print center, with strong communication skills and the ability to lift up to 50 lb. Overtime may be required to meet deadlines.

Qualifications

• High school Diploma or equivalent.
• 1-5 years experience working directly in a print center.
• Familiarity with print center operations and reproduction equipment.
• Ability to work overtime and meet deadlines.
• Strong communication and customer service skills.

Responsibilities

• Review, prioritize and submit print requests according to complexity and urgency.
• Deliver print jobs within established timeframes and maintain logs.
• Perform minor maintenance of reproduction equipment and solve paper jams.
• Take daily meter readings and monitor print supplies inventory.
• Inform clients of estimated completion times and resolve delays or issues.

Skills

Customer service

Communication skills

Attention to detail

Time management

Education

High school Diploma or equivalent

Tools

Reproduction equipment proficiency

Job description

Job Details

• Requisition ID: 2026-21357
• # of Openings: 1
• Category: Customer Service/Support
• Position Type: Regular Full-Time
• Job Location: US-IN-INDIANAPOLIS

Overview

The Copy Operator will provide exceptional customer service and solutions for client's copy/print needs. Will follow production processes to produce quality, professionally finished products using print and production equipment for cutting, binding and laminating. Will also service and provide basic troubleshooting for copiers and printers.

Responsibilities

• Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency. Ensure that the output are quality checked and accurately meet the instructions as submitted
• Deliver print jobs within established timeframes; Maintain logs of all work submitted and completed including service logs
• Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning
• Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners
• Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided. Work with client to resolve complaint to client's satisfaction
• Help to open and close the print center; Assist in keeping the center neat and professional looking
• Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders; There may be special request by client for specialized type of printing e.g. large paper printing, poster copying, manual/handbook sized printing
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

• Send, receive and deliver faxes
• May be requested to perform document scanning
• Prepare mail/packages for shipping orders
• Provide light housekeeping such as making coffee and keeping conference rooms orderly
• Due to changing technology in office automation, will be required to learn new features and functionalities of duplicating machines, faxes and scanners as introduced at the site
• May perform some mailroom responsibilities and other duties as directed by Site Manager or Assistant Site Manager

Qualifications

• High school Diploma or equivalent
• 1-5 years experience working directly in a print center
• Some familiarity with the general job functions, and minimal understanding of the detailed aspects of the job
• Knowledge of machine operations from low to high volume high speed duplicating equipment
• Proficiency in the use of a variety of reproduction-related equipment & systems (fax, scanner, punches, staplers, inserters, folders, paper cutters, spiral-binding, velo-binders, stitcher and collaters, counters
• Close supervision involving detailed instructions and constant checking on work performance
• Excellent customer service, professional attitude and appearance is a must
• Ability to work overtime & meet deadlines
• Ability to follow directives and handle physical demands
• Possess strong communication skills

PHYSICAL DEMANDS

• Physical activity required including frequent bending, reaching, lifting and standing in stacking print output into boxes or containers
• May lift and/or move up to 50 lb

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Canon Business Process Services is committed to providing equal employment opportunities to all applicants for employment and employees and does not discriminate in employment on the basis of race, color, religion, religious creed (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding or related medical conditions),gender, gender identity/transgendered status, gender expression, national origin (including language use), ancestry, citizenship status, age, marital status, familial status, physical and/or mental disability (including HIV/AIDS, cancer and genetic characteristics), protected medical condition as defined by applicable state and/or local law, military and/or veteran status, sexual orientation, genetic information, political affiliation, domestic violence victim status or any other protected category.