Copy of ServiceNow Developer (CMDB/ITOM) - Senior - Dallas or Miami - Hybrid - II

ZipRecruiter; California (MO); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is looking for a highly skilled Senior ServiceNow CMDB/ITOM Developer to join their team. This role is pivotal in developing and implementing innovative solutions on the ServiceNow platform, ensuring seamless integration and optimal performance. The ideal candidate will collaborate with various departments to understand their needs and translate them into effective ServiceNow solutions. With a focus on continuous improvement, this position offers the opportunity to lead projects, mentor junior developers, and stay updated on the latest ServiceNow features. If you are passionate about technology and thrive in a collaborative environment, this role is perfect for you.

Qualifications

• Proven experience with ServiceNow platform development and architecture.
• Strong proficiency in object-oriented programming and software design.

Responsibilities

• Develop and implement solutions within the ServiceNow platform.
• Collaborate with stakeholders to translate requirements into ServiceNow solutions.

Skills

Agile methodologies

DevOps methodologies

Problem-solving skills

Attention to detail

Team collaboration

Education

Bachelor's degree in Computer Science

Certified Application Developer (CAD)

Certified Implementation Specialist (CIS)

Tools

ServiceNow platform

ServiceNow CMDB

ServiceNow ITOM

ServiceNow Asset Management

Job description

Job Summary: We are seeking a highly skilled and experienced Senior ServiceNow CMDB/ITOM Developer. The ideal candidate will be responsible for developing and implementing solutions within the ServiceNow platform, ensuring seamless integration and optimal performance. This role involves collaborating with various departments to understand requirements and translate them into effective ServiceNow solutions. The candidate must possess a Certified Application Developer (CAD) certification from ServiceNow and have specific experience in ServiceNow CMDB, ITOM, and Asset Management.

Key Responsibilities:

1. Develop and implement solutions within the ServiceNow platform, including custom applications, workflows, and integrations.
2. Collaborate with business stakeholders to understand requirements and translate them into effective ServiceNow solutions.
3. Troubleshoot complex technical issues and resolve production problems related to the ServiceNow platform.
4. Review code, ensure quality standards are met, and provide technical guidance to the development team.
5. Manage development projects, including planning, scoping, resource allocation, and delivery timelines.
6. Stay updated on the latest ServiceNow features and functionalities, proposing enhancements and upgrades.
7. Coach and mentor junior ServiceNow developers, transferring knowledge and best practices.
8. Foster a collaborative team environment, promoting knowledge sharing and continuous improvement.
9. Develop and maintain ServiceNow CMDB, ITOM, and Asset Management modules to ensure data accuracy and integrity.
10. Implement and manage ITOM processes, including event management, discovery, and service mapping.
11. Optimize asset management processes within ServiceNow to track and manage IT assets effectively.

Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, or a related field.
2. Certified Application Developer (CAD) certification from ServiceNow.
3. Certified Implementation Specialist (CIS) certification from ITOM module (CIS: Event Management, CIS: Discovery, CIS: Service Mapping) or ITAM Module (CIS: SAM, CIS: HAM) specifically.
4. Proven experience with ServiceNow platform development, including scripting and architecture.
5. Strong proficiency in object-oriented programming concepts, data structures, and best practices for software design.
6. Demonstrated ability to lead and mentor development teams, manage complex projects, and make technical decisions.
7. Excellent communication skills to effectively collaborate with cross-functional teams, stakeholders, and senior management.
8. Specific experience in ServiceNow CMDB, ITOM, and Asset Management.

Skills:

1. Experience with Agile and DevOps methodologies.
2. Strong problem-solving skills and attention to detail.
3. Ability to work independently and as part of a team.
4. Additional ServiceNow certifications are a plus.