Copy of Field Technician - 1 Hour Weekly

National Water Services; Gaithersburg (MD); Presencial; USD 37 000 - 41 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Paid training

Resumo da oferta

National Water Services in Gaithersburg, MD is seeking a Field Technician to maintain dispensing cabinets, perform basic water tests, and ensure customer satisfaction. Responsibilities include data recording, reporting issues, and nurturing positive relationships with store teams.

The role requires professionalism, reliability, and the ability to work independently with own transportation. Training will be provided; interviews via Teams with background checks.

Qualificações

• Professional demeanor with strong time management, able to work independently.
• Must have a Smartphone and proficiency using email for reporting.
• Strong English communication via email and phone.

Responsabilidades

• Clean and sanitize dispensing cabinet sinks and surfaces, sterilize nozzles and handles; conduct water taste tests to ensure quality.
• Record meter readings and pressure gauge data during visits and email data within 24 hours.
• Report maintenance or technical issues promptly to appropriate channels.
• Maintain positive relationships with customers and store management; address concerns politely.
• Replenish brochures, replace equipment signage, and inventory supplies.
• Capture photographs of equipment for documentation of service visits.
• Undertake miscellaneous tasks to support operations and customer satisfaction.

Conhecimentos

Time management

Independent work

Customer communication

English proficiency

Professionalism

Self-motivation

Ferramentas

Smartphone

Email reporting

Descrição da oferta de emprego

Copy of Field Technician - 1 Hour Weekly

National Water Services Gaithersburg, Maryland, United States

About this position

About National Water Services

In 1991, we embarked on a quest to provide the best drinking water possible. The response to our first FreshPure® Waters system was overwhelming. Today, our waters are sold in the finest natural and organic food stores and co-ops in the United States and Canada. At National Water Services, we share your commitment to quality, sustainability, wellness, and the environment.

Overview:

We are seeking a dedicated and reliable Field Technician to join our team in Gaithersburg, MD. As a Field Technician, you will play a crucial role in ensuring the cleanliness and proper functioning of dispensing cabinets, as well as maintaining positive customer relationships. Your responsibilities will include cleaning, recording data, reporting issues, and performing various tasks to enhance the customer experience.

Job Duties:

• Clean and sanitize dispensing cabinet sinks and surfaces, sterilize nozzles and handles, and perform water taste tests to ensure quality.
• Accurately record meter readings and pressure gauge data during service visits and promptly email collected data to the designated recipients within 24 hours of service performance.
• Immediately report any maintenance or technical issues observed during service visits to the appropriate channels.
• Cultivate and maintain positive relationships with customers and store management, addressing any concerns or inquiries professionally and courteously.
• Periodically replenish brochures, replace equipment signage, and take inventory of supplies to ensure a well-organized and informative setup.
• Capture photographs of equipment for documentation purposes, contributing to visual records of service visits.
• Undertake miscellaneous tasks as assigned to support the overall operations and customer satisfaction.

Requirements:

• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English through email and phone interactions.
• Provide own transportation for on-site visits.

Pay & Work Hours:

• Compensation: $27.00 - $30.00 per service (each service typically takes less than an hour).
• Service Frequency: Every 7 days with a 8-9 day allowable window for flexibility.
• Employment Type: 1099 Independent Contractor position, offering no benefits.
• Paid Training: Comprehensive training will be provided to ensure competence in all aspects of the role.

Additional Information:

• Interviews will be conducted via Microsoft Teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.