Copier Repair Technician - Brevard County

AD Solutions

Melbourne (KY)

On-site

USD 42,000 - 62,000

Full time

14 days+

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Job summary

AD Solutions, headquartered in Orlando with branch offices in Miami, Tampa, Melbourne, and Jacksonville, is seeking a Field Technician to service and repair networked office equipment in a designated territory. You will troubleshoot, repair, and maintain copiers, scanners, printers, and fax devices while delivering excellent customer service.

Candidates should have 3-5 years in mechanical or technical repair, a technical or vocational degree is a plus, and a valid driver's license.

Qualifications

  • Degree from technical or vocational school is a plus.
  • 3-5 years experience in a mechanical or technical repair position.
  • Experience repairing networked office equipment a plus.
  • Valid State driver's license and good driving record.
  • Networking and internet familiarity a plus.
  • Self-starter who can work independently and in a team.
  • Ability to establish professional relationships with customers.

Responsibilities

  • Will utilize proper troubleshooting procedures.
  • Repair and perform preventative maintenance on a full line of b/w and color digital copiers.
  • Utilize systems in place for service call tickets and part usage transfer of inventory.
  • Adhere to all procedures including specific part replacement and maintenance intervals.
  • Utilize E-Automate on company phone to receive and close repair tickets.
  • Complete paperwork in a timely basis.
  • Establish and maintain a professional relationship with each assigned customer.
  • Properly maintain a car stock of inventory and repair tools/equipment.
  • Utilize websites, tech manuals, e-learning and technical publications to keep current on new and old equipment enhancements.
  • Provide customers with clear, concise information regarding the status of their equipment.

Skills

Self-starter
Team player
Networking familiarity
Office equipment repair
3-5 years repair experience
E-Automate

Education

Technical or vocational degree

Tools

E-Automate

Job description

Be Part of Something Bigger: Copier Repair Technician Opportunity

At AD Solutions , we’re transforming how workplaces operate with innovative technology solutions. As an award-winning leader in Workplace Technology, we specialize in document workflow solutions and managed network services that save costs, improve productivity, and drive revenue. With headquarters in Orlando and branch offices in Miami, Tampa, Melbourne, and Jacksonville, we’re rapidly growing and looking for ambitious individuals to join our team.

Why AD Solutions?

We’re not just a company—we’re a community. At AD Solutions, our core values shape everything we do:

  • Win as a Team : Collaboration fuels our success.
  • Embrace Challenges : We tackle obstacles with determination.
  • Experiment Courageously : We spark innovation through bold ideas.
  • Lead with Urgency : We act decisively and purposefully.

Join our award-winning culture that celebrates diversity, fosters growth, and prioritizes your success. We’re proud to have been honored with numerous awards, including being named to the Inc. 5000 list of the fastest-growing companies in America two years consecutively.

As a Field Technician for AD Solutions, your main focus is providing the best customer service with regards to troubleshooting, repairing and maintaining networked office equipment in a designated territory. Office equipment includes: digital networked copiers, scanners, laser printers, color copiers, wide format, and fax equipment.

Responsibilities :

  • Will utilize proper troubleshooting procedures.
  • Repair and perform preventative maintenance on a full line of b/w and color digital copiers.
  • Utilize systems in place for service call tickets and part usage transfer of inventory.
  • Adhere to all procedures including specific part replacement and maintenance intervals.
  • Utilize E-Automate on company phone to receive and close repair tickets.
  • Complete paperwork in a timely basis.
  • Establish and maintain a professional relationship with each assigned customer.
  • Properly maintain a car stock of inventory and repair tools/equipment.
  • Utilize websites, tech manuals, e-learning and technical publications to keep current on new and old equipment enhancements.
  • Provide customers with clear, concise information regarding the status of their equipment.

Requirements :

  • Degree from technical or vocational school a plus.
  • Experience repairing networked office equipment a plus.
  • 3-5 years experience in a mechanical or technical repair position.
  • Valid State driver’s license and good driving record.
  • Networking and internet familiarity a plus.
  • Candidate must be a motivated self-starter.
  • The ability to work as an individual as well as on a team.

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