Copier Refurb Technician

Marco Technologies; Bondurant (IA); On-site; USD 28,000 - 43,000; Full time

Job summary

Marco Technologies in Bondurant, IA is seeking a Copier Used Parts Technician to salvage functioning components from used copiers, reducing the need for new parts and boosting margins.

The role involves diagnosing salvageable areas, disassembling devices, preparing parts for deployment, and maintaining an accurate inventory to support field repairs and meet performance metrics. A high school diploma with 2+ years of experience or an associate degree is required.

Qualifications

• High school diploma or equivalent with relevant experience.
• 2+ years of related salvage/parts work preferred.
• Associate degree accepted in lieu of 2+ years experience.
• Experience with copier brands is a plus.

Responsibilities

• Identify salvageable areas in used copiers through diagnostics.
• Disassemble and remove functioning components from used copiers for salvaging.
• Prepare used parts and components for deployment.
• Maintain an accurate used parts inventory to minimize new parts usage.
• Assist technicians in locating needed parts from the inventory.
• Meet defined metrics and comply with procedures and expectations.
• Maintain current technical knowledge and stay updated on new technology.
• Document procedures and time entries accurately and timely.
• Attend required company/department meetings.
• Follow Marco policies and perform other duties as assigned.

Skills

Attention to detail

Communication skills

Independent judgment

Problem solving

Team collaboration

Education

High School diploma

2+ years experience

Associate degree

Tools

MS Office

Outlook

Company programs

Job description

The Copier Used Parts Technician is responsible for salvaging functioning components from used copiers in an effort to decrease the consumption of new parts and increase profit margin.

Essential Functions

• Identify areas of used copiers that have salvageable parts or components through the use of diagnostics.
• Disassemble and remove functioning components from used copier devices for salvaging.
• Prepare used parts and components for deployment.
• Manage and maintain an accurate used parts inventory that most effectively limits the consumption of new parts.
• Manage the parts removal from new product to satisfy field needs following the S-Rob procedures.
• Assist Technicians in locating parts needed to facilitate field repairs from the used parts inventory.
• Meet established metrics and benchmarks and comply with procedures and expectations.
• Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment.
• Accurately maintain and comply with documentation and service procedures in a timely basis to include time entry process.
• Attend required company and departmental meetings.
• Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
• Perform other related duties as assigned. QUALIFICATIONS
• High School diploma and 2+ years of experience or associate degree.
• 2+ years of previous related experience.
• Sharp, Canon, HP and/or Konica direct service experience preferred.
• Valid Driver's License, proof of personal insurance, and clean driving record. REQUIRED SKILLS
• Proficiency with business collaboration tools such as MS Office applications, Outlook, and company specific programs.
• Demonstrate attention to detail.
• Strong communication skills and the ability to develop and maintain collaborative relations among all levels of an organization.
• Strong ability to exercise independent judgment.
• Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Work well in group problem solving situations.
• Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback;
• Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
• Cost Conscious - Conserve organizational resources.
• Treat people with respect; Work with integrity and ethically; Uphold organizational values.
• Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values.
• Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality.
• Meet productivity standards; Complete work in timely manner; Strive to increase productivity; Work quickly.
• Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
• Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Follow instructions, respond to management direction; Take responsibility for own actions; Commit to long hours of work when necessary to reach goals; Complete tasks on time or notifies appropriate person with an alternate plan.

Pay Range

Pay Range: $20.30-$30.50 hourly

The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.