Coordinator, Web Governance

Houston Community College; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Houston City College is seeking a Content Governance Manager to establish and oversee the governance framework for all public-facing digital properties within Communications and Marketing. The role ensures content is organized, maintained, and aligned with the institution’s brand and priorities.

You will collaborate with the IT Accessibility Office to enforce WCAG/ADA standards, develop training materials, and lead content audits.

Qualifications

• Bachelor degree in Communications, Marketing, Information Technology or related field.
• 4 years web content management experience required, preferably within a higher education or similar environment
• Knowledge of Web Content Accessibility Guidelines (WCAG)

Responsibilities

• Define, guide, and assess standards, processes, and practices that govern how web content is organized, maintained, and evaluated across Communications and Marketing digital properties to ensure alignment with institutional brand and communication priorities.
• Support contributors by creating a structured and sustainable environment for consistent and compliant content management and providing structured approaches to content audits and quality improvement initiatives.
• Guide content lifecycle governance and ongoing content stewardship, supporting a sustainable approach to maintaining accurate, relevant, and effective web content over time.
• Partner with the IT Accessibility Office to implement and support accessibility standards aligned with WCAG and ADA requirements across Communications and Marketing web properties.
• Partner with stakeholders to support accessibility improvements and remediation efforts.
• Develop and deliver training programs for content contributors and create supporting materials, playbooks, and documentation.
• Identify patterns and systemic issues affecting content quality and consistency and recommend improvements that support a cohesive, accessible, and sustainable web presence.
• Perform other duties, tasks and assignments as required.

Skills

WCAG knowledge

Quality work

Customer service

Organizational goals

Continuous improvement

Integrity

Critical thinking

Education

Bachelor degree in Communications, Marketing, Information Technology or related field

Job description

Responsible for establishing and overseeing the governance framework for all public-facing digital properties managed by the Communications and Marketing department. Provides oversight of the systems and standards that guide how web content is created and managed, including the development of training, documentation, and resources that enable contributors to follow established expectations.

ESSENTIAL FUNCTIONS

Define, guide, and assess standards, processes, and practices that govern how web content is organized, maintained, and evaluated across Communications and Marketing digital properties to ensure alignment with institutional brand and communication priorities.

Support contributors by creating a structured and sustainable environment for consistent and compliant content management and providing structured approaches to content audits and quality improvement initiatives.

Guide content lifecycle governance and ongoing content stewardship, supporting a sustainable approach to maintaining accurate, relevant, and effective web content over time.

Partner with the IT Accessibility Office to implement and support accessibility standards aligned with WCAG and ADA requirements across Communications and Marketing web properties.

Partner with stakeholders to support accessibility improvements and remediation efforts.

Develop and deliver training programs for content contributors and create supporting materials, playbooks, and documentation.

Identify patterns and systemic issues affecting content quality and consistency and recommend improvements that support a cohesive, accessible, and sustainable web presence.

Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

• Bachelor degree in Communications, Marketing, Information Technology or related field required


• 4 years web content management experience required, preferably within a higher education or similar environment

Licensing & Certification

Special Skills

• Knowledge of Web Content Accessibility Guidelines (WCAG)


• Delivering High Quality Work


• Serving Customers


• Supporting Organizational Goals


• Driving Continuous Improvement


• Acting with Integrity


• Thinking Critically

Working Conditions

General Office.Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner.Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements.May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

The Organization

Houston City College (HCC) is composed of 14Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest single-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting‑edge academic and career tools, it also takes care of its people.

Location

Houston is a city with limitless possibilities:

• Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.


• Approximately 145 languages are spoken here.


• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.


• Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.


• The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.


• World‑renowned medical care. The Houston metro area has long been known for its first‑rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.


• With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.


• Houston is theCulture & Culinary Capital of Texaswith more than 7,500 restaurants and eating establishments covering 60+ cuisines.

EEO Statement

Houston City College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP,Interim Director of EEO and Compliance & Title IX Coordinator
Office of Equal Opportunity and Title IX

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environmentthat encourages involvement, innovation, and creativity.

Individuals with disabilities, who require special accommodations to interview, should contact [phone].