Coordinator, Volunteers

Shelby American, Inc.; Boston (MA); Remote; USD 80,000 - 100,000; Full time

Job summary

Join a dynamic and passionate team as a Volunteer Coordinator, where you will play a pivotal role in building a vibrant volunteer network for exciting endurance events. This position offers the opportunity to engage with community organizations and manage logistics for 12+ events annually, ensuring a seamless experience for volunteers. As part of a forward-thinking organization that thrives on pushing limits, you will contribute to impactful initiatives that transform lives through fitness and community engagement. If you are a proactive individual with excellent communication skills and a knack for organization, this role is perfect for you.

Qualifications

• Excellent communication and interpersonal skills are essential for this role.
• Experience in recruiting is preferred but not mandatory.

Responsibilities

• Recruit and manage volunteers for events through outreach strategies.
• Coordinate logistics and ensure a positive volunteer experience.

Skills

Excellent written and verbal communication

Interpersonal skills

Organizational skills

Recruiting experience

Ability to work independently

Tools

Gsuite

Slack

Job description

ABOUT US
Welcome to Spartan Race! We redefine working hard, playing harder, and being part of the most exhilarating team in endurance sports. Our events, including Spartan, Tough Mudder, and DEKA, push individuals and teams beyond their limits. We also offer fitness, health, and nutrition services to transform lives. Join us in breaking boundaries and making the impossible possible.

ABOUT THE GIG
Location: Remote
Department: Race Operations

As a Volunteer Coordinator, you'll be the driving force behind building a strong and engaged volunteer network within your assigned region. You'll play a crucial role in recruiting dedicated volunteers to support Spartan at our entire portfolio of events through proactive outreach and ensuring a positive and impactful volunteer experience. Your efforts will directly contribute to the success and smooth operation of our events and initiatives. This role requires travel to 12+ events annually.

DUTIES/RESPONSIBILITIES:

1. Proactively recruit volunteers for your assigned region utilizing phone, email, and social media outreach strategies.
2. Develop and maintain relationships with community organizations, schools, and other potential volunteer sources.
3. Coordinate and manage group volunteer opportunities and logistics.
4. Utilize and maintain volunteer recruitment and registration platforms.

Engagement:

1. Respond to group volunteer inquiries and provide excellent customer service in a timely and professional manner.
2. Create engaging outreach content to foster volunteer participation and appreciation.

Regional Support/Event Activation:

1. Travel to and manage the on-site volunteer experience for 12+ events annually.
2. Coordinate volunteer logistics for events and activities within your assigned region.
3. Monitor volunteer staffing levels and ensure adequate coverage.
4. Proactively communicate with the leadership team on established KPIs.

Requirements:

• Excellent written and verbal communication and interpersonal skills.
• Recruiting experience preferred.
• Ability to work independently on projects with minimal supervision.
• High attention to detail and strong organizational skills, including the ability to manage multiple events, tasks and deadlines effectively.
• Significant travel (12+ events per year) is required with this role.
• Proficiency with remote work tools (Gsuite, Slack, etc.)