COORDINATOR- UNIT

LE101 North Mississippi Medical Center, Inc; United States; On-site; USD 21,000 - 26,000; Full time

Job summary

North Mississippi Health Services is seeking a Unit Coordinator to coordinate nursing unit activities and support a positive patient experience. You will handle clerical tasks, manage records, and help keep the electronic patient tracking and EMR systems accurate while working with physicians, patients, and visitors.

The role requires strong organizational and communication skills, the ability to multi-task, and a patient-focused approach.

Qualifications

• Excellent organizational and communication skills (written and verbal).
• Knowledge of medical terminology preferred.
• Excellent interpersonal skills and working knowledge of computers.

Responsibilities

• Coordinate nursing unit activities to support efficient function.
• Assist admissions, discharges, transfers using EMR/EP tracking systems.
• Perform clerical duties, manage intake/outbound documents, handle communications.
• Maintain unit inventory and assist with budgeting and cost control.
• Facilitate communication among physicians, patients, families, and staff.
• Provide customer service and ensure a safe, clean environment.

Skills

Organizational skills

Communication skills

Written communication

Verbal communication

Multi-tasking

Customer service

Education

High School Diploma

GED

Project Search Graduate

Tools

EMR system

Electronic patient tracking

Office equipment

Job description

We believe a career is more than just a career — it's a calling. Our teammates' \"True North\" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Department: 16107190
Pre Admission Testing | Work Shift: 0800-1630 Monday-Thursday 0800-1200 Friday

Job Description

The Unit Coordinator at North Mississippi Health Services is responsible for coordinating nursing unit activities to support effective and efficient function and positive patient experience. This role engages strong organizational and communication skills to complete clerical and administrative duties, support inventory and document management, maintain accurate records, and facilitate information and communication across a range of stakeholder groups such as physicians, patients, and visitors to promote overall smooth and effective operational function.

JOB FUNCTIONS

• Coordination:
  • Coordinates the activities of the nursing unit effectively and efficiently.
  • Assists with all admissions, discharges, transfers and changes within the unit utilizing the electronic patient tracking system and electronic medical record.
• Clerical:
  • Performs a variety of office, secretarial and other related duties both within and in support of assigned unit.
  • Manages all intake and outbound documents.
  • Handles incoming and outgoing communications.
  • Answer patients’ call lights/requests effectively and efficiently and reports requests to appropriate personnel.
• Inventory Control:
  • Orders, stocks, and replenishes unit supplies and necessary equipment in a cost efficient manner.
  • Participates in identifying unit financial responsibility during budget preparation.
  • Assists with keeping unit within its budget restraints.
• Communication:
  • Facilitates unit communication including, but not limited to, telephones, intercom system, call light system, computers, etc. and relays information as appropriate.
  • Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s).
  • Facilitates and directs communication among visitors, employees, and physicians within assigned unit.
• Customer Service:
  • Welcomes visitors to the unit by greeting them, answering questions, giving directions, and referring inquiries as appropriate to nursing staff.
  • Answers telephone and directs calls and inquiries to the appropriate department or staff member.
  • Present as polite and friendly in all interactions whether by phone or in person.
  • Ensures a safe and clean environment for patients and health care team.
• Reporting/Recordkeeping:
  • Facilitates effective communication between disciplines by providing organized medical records.
  • Assures timely and accurate access to pertinent patient data.
  • Maintains unit-specific records/reports (i.e. unit log books, staffing sheets, etc.) as assigned.
• Regulation:
  • Adheres to professional standards, behavioral standards, and hospital policies as set forth by the organization.
  • Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues.
  • Maintains confidentiality by protecting personal healthcare information of all patients.

Knowledge Skills and Abilities

• Working knowledge of office equipment (i.e. telephones, fax machines, scanners, etc.); required
• Excellent organizational and communication skills (written and verbal); required
• Knowledge of medical terminology; preferred
• Excellent interpersonal skills; required
• Working knowledge of computers; required
• Must anticipate resources needed and prioritize work assignments
• Must have the ability to multi-task and manage multiple interruptions while performing duties
• Must initiate and follow through with work assignments, self-motivated
• Must have frequent interactions with patients, family members, nurses, physicians, visitors, and other staff members.
• Must have effective written and verbal communication skills
• Must reflect a positive, caring attitude toward patients, staff and the public.
• Must have excellent customer service skills, both in person and by phone

Physical Demands

• Standing. Constantly
• Walking. Frequently
• Sitting. Rarely
• Lifting/Carrying. Frequently 50 lbs
• Pushing/Pulling. Frequently
• Climbing. Occasionally
• Balancing. Occasionally
• Stooping/Kneeling/Bending. Frequently
• Reaching/Over Head Work. Frequently
• Grasping. Frequently
• Speaking. Occasionally
• Hearing. Constantly
• Repetitive Motions. Constantly
• Eye/Hand/Foot Coordination. Frequently

Salary Range: $15.07-$18.84

Education: High School Diploma, GED, or Project Search Graduate | Nursing |

Required Certifications: CPR- Cardiac Pulmonary Resuscitation - CPR

North Mississippi Health Services is a large rural health care system with state-of-the-art facilities in Mississippi and Alabama. We have career opportunities ranging from inpatient hospital care to 70+ rural health and specialty clinics, a variety of outpatient, women’s and behavioral health services and many additional support services. Our team of over 7,000 works together every day toward our shared mission – to continuously improve the health of the people of our region.