Coordinator - Transport

LE101 North Mississippi Medical Center, Inc; Portland (OR); On-site; USD 33,000 - 49,000; Full time

Job summary

North Mississippi Health Services is seeking a Transport Coordinator to manage patient transport from a central dispatch. You will coordinate requests, deploy ambassadors, and use an electronic tracking system to monitor needs and patient flow across departments.

The role requires strong organizational and communication skills, the ability to prioritize tasks, and the capability to interact with patients, families, and staff while maintaining accurate documentation.

Qualifications

• Must demonstrate the ability to provide age-appropriate care across all patient groups (infants to geriatrics).
• Excellent organizational and communication skills, with attention to documentation and tracking.

Responsibilities

• Receives incoming calls and relays transport requests to appropriate personnel.
• Assigns ambassador duties to ensure efficient patient transport and lean flow.
• Operates electronic tracking system to monitor patient flow and STAT orders as needed.
• Schedules wheelchair van transportation to support discharges, appointments, and inter-facility moves.
• Cross-trains to onsite transports and wheelchair van runs to optimize patient scheduling.

Skills

Organizational skills

Communication skills

Education

High School Diploma

GED

Project Search Graduate

Job description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Department: 10008700 Ambassador Services

Work Shift: This is a Monday through Friday position 6am to 2:30pm in our dispatch center.

Job Description: The Transport Coordinator at North Mississippi Health Services is responsible for coordinating efficient patient transport. This includes the facilitation of communication related to transport requests, the deployment of Ambassadors to fulfill transportation assignments, and the use of the electronic tracking system to monitor needs and patient flow. This role requires strong organizational and communication skills for maintaining documentation in tracking and fulfilling transportation requests, interacting with a range of individuals, including team members, patients, family members, and staff, maintaining supply inventory, and supporting the Wheelchair Van and onsite transports to enable effective and efficient patient transportation services

JOB FUNCTIONS

• Receives incoming calls and relays information concerning transportation requests to appropriate personnel.
• Uses critical thinking skills to assign duties to ambassadors regarding the transportation of patients to ensure effective and lean flow processes in patient movement.
• Works in electronic tracking system efficiently and is able to determine when STAT orders need to be placed and have working knowledge of patient flow.
• Receive, schedule, and prioritize wheelchair van transportation requests to support patient discharges, outpatient appointments, and inter facility transport.
• Effectively utilizes staff in an efficient process that aligns with rapid patient transport and unnecessary movement.
• Cross-trains to patient transports on site and wheelchair van runs to be able to fully understand patient flow and assist in patient scheduling to assign wheelchair van transports.

Documentation

• Documents all requests for transport service in order to provide an accurate and timely tracking system.
• Possesses skills in electronic tracking system to utilize systems appropriately and effectively.

Budgetary

• Orders and maintains supplies in the dispatch area in a cost effective manner.
• Utilizes staffing resources within budgetary guidelines and lean practices.

Knowledge Skills and Abilities

• Must be able to demonstrate knowledge and skills necessary to provide age appropriate care to infants, pediatrics, adolescents, adults, and geriatrics.
• Must be able to recognize changes or abnormalities in patient condition and report same.
• Must have the ability to prioritize, assist, and perform numerous transport functions.
• Must have working knowledge of lean processes and decrease any waste of staffing, resources or supplies.
• Must communicate with a diverse group of people.
• Must project a professional and personable image to patients, family members, staff, and other customers.
• Must interact with and communicate information and ideas to all levels of personnel within the organization.

Physical Demands

• Standing.
• Constantly Walking.
• Frequently Sitting.
• Rarely Lifting/Carrying.
• Frequently 50 lbs Pushing/Pulling.
• Frequently Climbing.
• Occasionally Balancing.
• Occasionally Stooping/Kneeling/Bending.
• Frequently Reaching/Over Head Work.
• Frequently Grasping.
• Frequently Speaking.
• Occasionally Hearing.
• Constantly Repetitive Motions.
• Constantly Eye/Hand/Foot Coordinations.
• Frequently

Salary Range: $15.83 - $23.74

Education: High School Diploma, GED, or Project Search Graduate | Required Certifications: North Mississippi Health Services is a large rural health care system with state-of-the-art facilities in Mississippi and Alabama. We have career opportunities ranging from inpatient hospital care to 70+ rural health and specialty clinics, a variety of outpatient, women’s and behavioral health services and many additional support services. Our team of over 7,000 works together every day toward our shared mission – to continuously improve the health of the people of our region.