Coordinator-Support Services (FGP), Manhattan

NYU Langone Hospitals; New York (NY); On-site; USD 85,000 - 133,000; Full time

Job summary

NYU Langone Health is seeking a Coordinator-Support Services to provide high-level administrative and project management support to the Senior Director of the Affiliation Office. The role drives efficient affiliation operations and collaborations between NYU and NYC Health + Hospitals.

The successful candidate will manage calendars, coordinate with physicians and executives, lead cross-functional initiatives, and ensure compliance with regulatory requirements.

Qualifications

• Bachelor's degree with 3-5 years of progressively responsible administrative experience.
• Excellent written and oral communication skills.
• Highly organized with strong time-management and prioritization skills.
• Ability to work independently and exercise sound judgment.

Responsibilities

• Manage Senior Director's calendar; coordinate meetings with physicians and executives.
• Serve as primary operational contact for inquiries; resolve routine issues.
• Lead admin projects and cross-functional initiatives with minimal supervision.
• Monitor reports; communicate deficiencies to leadership.
• Manage monthly physician schedules per Affiliation Agreement.
• Oversee procurement of office supplies within guidelines.
• Maintain confidential Affiliation Office records with access controls.
• Coordinate GME Quarterly Time Survey reporting and process improvements.
• Ensure compliance training data; coordinate action plans with leaders.
• Facilitate Medicaid/Medicare enrollment processes with Bellevue NYU.
• Maintain and reconcile financial transaction records.
• Lead preparation for Joint Commission and DOH reviews.
• Identify efficiency improvements across Affiliation Office.
• Perform other duties and projects as assigned.

Skills

Calendar management

Independent decision-making

Advanced communication

Time management

Education

Bachelor's degree

Tools

Excel

Adobe

Outlook

Job description

Position Summary:

We have an exciting opportunity to join our team as a Coordinator-Support Services. In this role, the successful candidate provides high-level administrative and project management support to the Senior Director of the Affiliation Office. Through independent decision-making and project leadership, the Coordinator ensures the efficient administration of affiliation-related operations and supports the collaboration between NYU and NYC Health + Hospitals.

Job Responsibilities:

• Independently manage and prioritize the Senior Director's calendar and coordinate meetings with physicians, executive leadership, and affiliate site stakeholders across Bellevue, Woodhull, Gouverneur, Cumberland, Carter, and Coler.
• Serve as the primary operational point of contact for internal and external inquiries, independently assessing issues, determining appropriate resolutions, responding to routine and moderately complex matters, and escalating only those requiring executive intervention. This is inclusive of facility and environmental services related matters impacting NYU space at Bellevue.
• Lead and coordinate administrative projects and cross-functional initiatives on behalf of the Affiliation Office, establishing timelines, monitoring progress, and driving projects to successful completion with minimal supervision.
• Oversee the daily monitoring and management of undictated operative reports, analyzing compliance trends, communicating with physicians and department leadership regarding deficiencies.
• Manage the maintenance and distribution of monthly physician schedules in accordance with Affiliation Agreement requirements.
• Oversee procurement-related activities, including evaluating office supply needs, preparing and approving routine purchase requisitions within established guidelines.
• Maintain and administer confidential Affiliation Office records and databases while exercising independent judgment regarding document retention, access controls, and compliance with institutional policies, regulatory standards, and data privacy requirements.
• Direct the administration of Graduate Medical Education (GME) Quarterly Time Survey reporting processes, ensuring timely completion, analyzing participation trends, and implementing process improvements to enhance reporting accuracy.
• Monitor provider compliance with NYC Health + Hospitals mandatory training requirements; analyze compliance data, prepare reports, and independently coordinate action plans with departmental leadership.
• Partner with Bellevue Finance and NYU departments to facilitate provider Medicaid and Medicare billing enrollment processes and independently coordinate follow-up strategies to ensure timely submission of required documentation.
• Maintain and reconcile records of financial transactions, invoices, and checks exchanged between Bellevue Finance and NYU Finance.
• Serve as a lead coordinator for Joint Commission, New York State Department of Health (DOH), and other regulatory reviews by interpreting documentation requirements, directing record-gathering efforts, validating compliance status, and coordinating responses to survey requests.
• Lead the development and coordination of JOC approval memos to the departments.
• Identify opportunities to enhance operational efficiency, streamline workflows, improve recordkeeping practices, and implement process improvements that strengthen administrative operations across Affiliation Office functions.
• Perform other duties, special projects, and operational initiatives as assigned, often acting as a subject matter resource for the Affiliation Office.

Minimum Qualifications:

To qualify you must have a Minimum Qualifications: Bachelors degree with a minimum of 3-5 years of progressively responsible administrative experience. Excellent written and oral communication skills with the ability to effectively communicate with all levels within the organization. Highly organized and detail-oriented, with strong time-management and prioritization skills. Proficiency in Microsoft office products specifically excel, Adobe, and outlook. Demonstrates ability to work independently, exercise sound judgment, and proactively manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

Preferred Qualifications:None.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $84,577.92 - $132,704.36 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here.