Coordinator, Supplies (Lab)

DaVita Kidney Care; DeLand (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

DaVita Kidney Care is seeking a Coordinator for Supplies Management to ensure timely supply distribution, assist with customer inquiries, and process orders effectively. This entry-level position requires a high school diploma and strong customer service skills in a supportive healthcare environment.

Benefits

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off

Professional development programs available

Qualifications

• Minimum one year of phone-based customer service experience.
• Distribution Center or Laboratory experience preferred.

Responsibilities

• Reviews customer needs and generates computerized sales orders.
• Acts as the Customer Support Representative for Supplies/Materials Management.
• Maintains effective relationships through timely communication.

Skills

Attention to detail

Communication

Customer Service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

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Posting Date

05/29/2025

3000 Davita Way, Deland, Florida, 32724-2039, United States of America

GENERAL PURPOSE OF THE JOB

The Coordinator, Supplies Management (Lab) processes requests received by telephone, ServiceNow, i-PROC, email, fax and/or voicemail from internal and external customers. This positions will be responsible for ensuring supplies are shipped to facilities within the time limit guidelines, verifying quantities on each order in comparison with trending reports and will work with each facility to make corrections. In addition, act as liaison between the lab and Distribution Center for any special needs or supplies requests. This position reports to the Supervisor, Distribution Center.

Essential Duties & Responsibilities

• Receives orders from customer, reviews customer needs, and generates computerized sales orders and pick tickets
• Pays close attention to detail and follow through
• Serves as the Customer Support Representative for Supplies/Materials Management
• Develops and maintains effective relationships through effective and timely communications
• Assists customers with questions regarding proper processing, packaging and shipping information or assist with reaching the subject matter expert
• Attends conference calls and/or meetings pertinent to the supply process and update group when needed
• Performs general administrative support for department including but not limited to emails, voice mails, faxes, ServiceNow tickets, projects as assigned and must be active in following up on requests
• Consistent, regular, punctual attendance as scheduled is essential
• Ability to work independently or with a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
• Demonstrates time management and organizational skills, with the ability to prioritize tasks effectively
• Communicates any trends or issues with clinics to management
• Other duties as assigned
  
  

Minimum Qualifications

• High School Diploma or equivalent - required
• Proficient in Microsoft Office - preferred
• Minimum one (1) year phone based customer service
• Distribution Center or Laboratory experience preferred, but not required
  
  

About DaVita Laboratories

DaVita Labs is a state-of-the-art clinical laboratory delivering timely, accurate lab results focused primarily on kidney care with a relentless commitment to quality. We serve more than 180,000 patients and perform 52 million renal tests annually. We make a difference. We enjoy what we do. Our teammates are best in class professionals who enjoy a challenging yet rewarding work environment where fun and hard work intermingle every day. From our laboratory professionals to our support roles, DaVita labs not only offers a career to fit each individual, it provides a community and a place to call home. As a labs teammate, you become a member of our community and you also become a citizen of something bigger, something great, and something unique - the DaVita Village. With the backing of the overall DaVita brand, we are on an exciting trajectory.

Check out our short video to hear directly from teammates as to why YOU should join OUR Village!

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
  
  

Want to make an impact in Healthcare? Through science, technology, quality and education, we are committed to expanding discovery and empowering lives. This empowerment comes in many forms. From our laboratory professionals to our support roles, DaVita labs not only offers a career to fit each individual, it provides a community and place to call home. Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
  
  

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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