Coordinator, Service Center - TForce Freight

TForce Freight; Village of Farmingdale (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

TForce Freight is looking for a 'Coordinator, Service Center' to oversee operations while ensuring excellent customer service. This mid-senior level role requires organizational skills, attention to detail, and strong communication abilities. The position involves overseeing dock operations and ensuring compliance with safety standards and productivity targets.

Qualifications

• U.S. citizen or authorized to work in the U.S.
• Must be at least 18 years of age
• Experience in dock operations or supervisory preferred

Responsibilities

• Manage and direct all employees assigned.
• Implement safety procedures as per guidelines.
• Develop action plans for productivity and service targets.

Skills

Organized

Detail-oriented

Strong communication skills

Education

High school diploma or equivalent

Bachelor's Degree preferred

Job description

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Job Summary

An Operations Supervisor produces maximum profit while providing excellent service to the customer. This individual oversees and is directly involved in more than one of the following operations: Dock, P&D, and Road, including, but not limited to, customer service, productivity, quality freight handling, claims prevention, load average and safety.

Job Description

Job Title: Coordinator, Service Center

Job Summary

An Operations Supervisor produces maximum profit while providing excellent service to the customer. This individual oversees and is directly involved in more than one of the following operations: Dock, P&D, and Road, including, but not limited to, customer service, productivity, quality freight handling, claims prevention, load average and safety.

Job Responsibilities

• Manages, plans, organizes, and directs all employees assigned to them.
• Manages and implements security and loss prevention procedures.
• Prepares and manages safety procedures in accordance with Company, OSHA, and DOT guidelines.
• Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
• Works with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within Company service standards.
• Schedules employees in accordance with hours planning, the company's run bid process, and service requirements.
  
  

Job Requirements

• U.S. citizen or otherwise authorized to work in the U.S.
• Must be at least 18 years of age
• High school diploma or equivalent
• Must be currently located in the same geographic location as the position or being willing to self-relocate
• Individual must be organized, detail-oriented and have strong communication skills
• Previous dock operations or supervisory experience not required but preferred
• Bachelor's Degree not required but preferred
  
  

About Us

Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day. As a global leader in logistics, TForce Freight is committed to making your less-than-truckload (LTL) shipments easier and improving your efficiency-delivering more solutions and more results at every turn.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Human Resources Services

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