Coordinator, Residence Hall

EKU Careers; Richmond (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Eastern Kentucky University is seeking a Residence Hall Coordinator to oversee daily operations of a housing facility housing 250–700 residents. This live-in, full-time role involves staff supervision, building management, and crisis response within a 37.5+ hour work week on the Richmond Campus.

Reporting to the Associate Director of Residence Life, the RHC will implement a residential curriculum, foster community, and collaborate with students, staff, and faculty while ensuring safety and

Qualifications

• Bachelor's degree required.
• One year of experience required.
• Strong communication, organizational, and leadership skills.
• Ability to manage crisis situations effectively.
• Ability to build and maintain positive relationships with students, staff, and faculty.
• Must reside in the assigned residence hall.
• Be available for on-call responsibilities during weeknights, weekends, and holidays.

Responsibilities

• Serve as the primary point of contact for departmental processes, occupancy management, and high-level facility and maintenance concerns within the assigned residential community.
• Maintain a consistent presence in the assigned residence hall and foster an inclusive, engaged residential community in alignment with the department’s residential curriculum.
• Provide on-site response to student and facility-related incidents, emergencies, and other campus situations in accordance with departmental protocols and procedures.
• Manage the student conduct process within the residence hall, including addressing behavioral concerns and upholding university policies.
• Supervise student staff through regular one-on-one meetings, weekly team meetings, performance evaluations, and ongoing coaching.
• Participate in departmental committees and contribute to broader University and Housing and Residence Life initiatives.

Skills

Communication skills

Leadership

Crisis management

Staff supervision

Relationship building

Education

Bachelor's degree

Master’s degree preferred

Tools

eRezLife

StarRez

WebTMA

Lenel

Job description

Title: Residence Hall Coordinator

Position Type: Fulltime Staff

Search Type: External - minimum 7 days

Department: 77R000 - University Housing

Division: 5R1000 - Student Affairs

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Exempt

Schedule Type:Full Time (37.5 hrs per week or more)

Hours Per Week: 37.5

Job Summary/Basic Functions

Position Type:
Full-Time, Live-In

Position Summary:
The Residence Hall Coordinator (RHC) plays a critical role in the administration and management of a comprehensive housing program. The RHC is responsible for overseeing the daily operations of a residence hall or group of residence halls, which house 250 to 700 residents. This position involves staff supervision, building management, process administration, and general departmental responsibilities while implementing a residential curriculum that fosters student growth, community building, and engagement. The RHC reports directly to an Associate Director of Residence Life.

Minimum Qualifications

Education:Bachelor's degree

Experience:One year of experience is required

Licensure & Certifications

• Bachelor's degree
• Experience in student affairs or residence life programming.
• Strong communication, organizational, and leadership skills.
• Ability to manage crisis situations effectively and efficiently.
• Ability to build and maintain positive relationships with students, staff, and faculty.
• Must reside in the assigned residence hall.
• Be available for on-call responsibilities during weeknights, weekends, and holidays.

Preferred Qualifications

• Master’s Degree Preferred
• Experience in a live-in professional role within a university housing program.
• Familiarity with student conduct policies and residence life best practices.
• Previous experience in staff supervision or leadership roles.
• Proficiency with eRezLife, StarRez, WebTMA, Lenel.

Job Duties

• 25% - Serve as the primary point of contact for departmental processes, occupancy management, and high-level facility and maintenance concerns within the assigned residential community. - (Essential)
• 20% - Maintain a consistent presence in the assigned residence hall and foster an inclusive, engaged residential community in alignment with the department’s residential curriculum. - (Essential)
• 15% - Provide on-site response to student and facility-related incidents, emergencies, and other campus situations in accordance with departmental protocols and procedures. - (Essential)
• 10% - Manage the student conduct process within the residence hall, including addressing behavioral concerns and upholding university policies. - (Essential)
• 25% - Supervise student staff through regular one-on-one meetings, weekly team meetings, performance evaluations, and ongoing coaching. - (Essential)
• 5% - Participate in departmental committees and contribute to broader University and Housing and Residence Life initiatives. - (Essential)

Sponsorship:This position is not eligible for visa sponsorship.

Funding Source: Auxiliary

Open Until Filled: Yes

EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon a satisfactory background check.