Coordinator-Rehab Office

Powerback; Pittsfield (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Powerback is hiring an Office Coordinator for rehabilitation services in Pittsfield, MA. You will support therapists, maintain licensing and equipment, and help coordinate schedules and billing for a busy rehab department.

The role requires a high school diploma (Nursing Assistant certification preferred) and meticulous attention to compliance, patient care, and interdepartmental coordination. Join a team that prioritizes quality care and professional growth in a supportive environment.

Qualifications

• Minimum high school diploma or equivalent.
• Nursing Assistant certification preferred (depends on state).

Responsibilities

• Ensures all therapist and assistant licenses are current and posted.
• Assists therapy staff in identifying and removing barriers to treatment and providing clinical education to meet patient needs.
• Completes department maintenance including cleaning mats and equipment, monitoring hydrocollator temperatures, and stocking supplies.
• Ensures therapists are current for all mandatory trainings and in-services.
• Tracks and ensures rehab staff are current for PPDs and documents physician orders and signatures.
• Coordinates scheduling of per diem/casual staff under the Director of Rehab and assists with billing and patient scheduling.

Education

High school diploma or equivalent

Nursing Assistant certification (preferred)

Job description

Overview

At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.

With over four decades of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.

Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.

Why Powerback?

• Benefits:We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.
• Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.
• Support for New Grads:Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
• Continuing Education:Keep growing with free CEUs through Medbridge.
• H-1B Visa & Relocation Assistance:We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.
• Perks at Powerback:Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program.

Responsibilities

• Ensures all therapist and assistant licenses are current and posted.
• Assists therapy staff in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient.
• Completes all department maintenance including cleaning of all mats and equipment, monitoring temperature of hydrocollator units, ensuring any mechanical checks or calibrations are completed according to schedule, emptying laundry, stocking supplies and clean laundry, ordering supplies under the direction of the Director of Rehab.
• Ensures therapists are current for all mandatory and/or required in-services.
• Tracks and ensures all rehab staff are current for PPDs.
• Tracks physician orders and signatures.
• Tracks annual screens and notifies therapists.
• Review QIR monthly for changes and report to Director of Rehab.
• Completes technical audits of charts ensuring all documentation is present. Mails and tracks return of initial evaluations and certifications.
• Under the direction of the Director of Rehab orients all new staff to the center and department.
• Tracks due date of all merit reviews, distributes and collects feedback for performance reviews as directed by the Director of Rehab.
• Coordinates scheduling of all per diem/casual staff under the direction of the Director of Rehab.
• Tracks productivity and efficiency.
• Submits billing.
• Under the direction of therapists coordinates patient scheduling with nursing.
• Responsibilities may include providing "Client related" and "Non-Client related" services to patients as directed by Therapists and Assistants within the parameters of:
  State practice laws;
  Local, state, and federal laws and regulations;
  Reimbursement rules and payor policies;
  Professional standards of practice and codes of ethics.
• Performs other related duties as required.

Qualifications

1. The Rehab Office Coordinator must possess a minimum of high school diploma or equivalent.

2. Certification as a Nursing Assistant is also preferred (unless required by state).

Posted Salary Range

USD $16.00 - USD $18.65 /Hr.