Coordinator, Referral & Plcmnt (61775)

Diversus Health; Colorado Springs (CO); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401k match

Vacation time

Disability coverage

Holidays

Therapy access

Professional development

Training program

Language bonus

Job summary

Diversus Health is seeking a Coordinator, Referral & Placement in Colorado Springs, CO (in-person). You will manage incoming crisis referrals, triage calls, and coordinate placements to ensure timely access to behavioral health services.

Join a multidisciplinary team focused on compassionate care, collaboration across hospitals and community agencies, and maintaining accurate records in the EHR. Bachelor’s degree in behavioral health or related field and one year of experience required.

Qualifications

• Bachelor’s degree in behavioral health, healthcare, or related field (required).
• One year of experience in behavioral health or crisis services.
• Knowledge of systems of care and integrated service models.
• Excellent verbal and written communication; rapport building.
• Ability to think critically and solve problems under pressure.
• Adaptable to diverse populations and cross-disciplinary collaboration.

Responsibilities

• Provide timely triage via phone for crisis situations.
• Coordinate dispatch of mobile crisis teams and connect resources.
• Serve as liaison for referrals, admissions, screenings, and placements.
• Communicate with hospitals, ER, law enforcement and community agencies.
• Maintain accurate documentation in the electronic health record system.
• Support continuity of care and safety in crisis situations.
• Work on-site as part of a collaborative crisis response team.

Skills

Verbal and written communication

Rapport building

Critical thinking

Problem-solving under pressure

Adaptability across disciplines

Behavioral health knowledge

Education

Bachelor’s degree in behavioral health or related field

Colorado Crisis Professional Certification

Job description

Job Details

Job Location: Lighthouse 115 Parkside - Colorado Springs, CO 80910

Position Type: Full Time

Salary Range: $22.12 - $25.00 Hourly

Job Shift: Any

Position Title: Coordinator, Referral & Placement

Location: Colorado Springs, CO (In-person)

Employment Type: Full-Time

Schedule: 40 hours per week, schedule set by supervisor

Join the Diversus Health Team: Where Your Career Meets Purpose and Well-being!

At Diversus Health, we’re dedicated to transforming mental and behavioral healthcare to improve lives. Our mission is to provide trusted, affordable, and personalized care that empowers individuals to lead healthier, more fulfilling lives. And we’re doing it with a team of passionate professionals who believe in the power of making a difference every day.

When you join our team, you’re not just another employee- you’re a part of a community that values your growth, well-being, and success.

Core Values

• Teamwork - We achieve more together.
• Solution-Minded - We embrace problems as opportunities.
• Impactful - We inspire positive outcomes.
• Integrity - We commit to do what is right.

These values guide everything we do- from how we treat each other to how we care for our clients. They reflect our culture and our unwavering dedication to building a truly healthy society.

Our Rich Benefits Package Includes

• Exceptional Health Benefits (medical, dental, vision)- comprehensive coverage for you and your family’s health needs.
• 401(k) Company Match with 4% fully vested- planning for your future made easier.
• Generous Vacation & Sick Time- because we know work-life balance is essential for your well-being.
• Paid Long-Term Disability Coverage- peace of mind for those unexpected times when you need it.
• Paid Holidays including 3 Floating Holidays- take the time you need to recharge on your terms.
• Employee Assistance Program- including free therapy access to support your mental health.
• Professional Development Funds- we invest in your growth through courses, conferences, and certifications.
• Robust Training Program- get the skills and knowledge you need to excel in your career.
• Second Language Monthly Bonus (subject to assessment)- for those with bilingual skills, earn extra for your ability to connect with more individuals.

At Diversus Health, we believe in creating a truly healthy society, where mental and behavioral healthcare work together to improve lives. Join our team and help us make this lofty goal a reality.

Together, we can build a better tomorrow.

Qualifications

Position Title: Coordinator, Referral & Placement

Location: Colorado Springs, CO (In-person)

Employment Type: Full-Time

Schedule: 40 hours per week, schedule set by supervisor

Position Summary

The Coordinator, Referral & Placement plays a critical role in connecting individuals to life-changing mental health and substance use services. As a key member of our multidisciplinary team, you will manage incoming calls and referrals from individuals in crisis, concerned community members, and partner organizations- ensuring timely triage, placement, and care coordination.

You’ll use your clinical judgment and collaborative spirit to support those navigating behavioral health challenges, working closely with internal teams and external providers to provide the right level of care at the right time.

Essential Responsibilities

• Provide timely and compassionate triage services via phone for individuals facing mental health or substance use crises
• Coordinate the dispatch of mobile crisis teams and connect individuals with appropriate internal or external resources
• Serve as a liaison for referrals, admissions, screenings, and placements- ensuring smooth transitions to care
• Communicate and collaborate with hospitals, emergency departments, law enforcement, and community agencies
• Maintain accurate documentation of all client interactions in the electronic health record system
• Support continuity of care and promote safety and stability in crisis situations
• Work on-site as part of a dedicated and highly collaborative crisis response team

Qualifications

• Education: Bachelor’s degree in behavioral health, healthcare, or related field, or Colorado Crisis Professional Certification (required)
• Experience: One year
• Knowledge/Skills:
  • Familiarity with systems of care, behavioral health practices, and integrated service models
  • Excellent verbal and written communication; able to build rapport quickly and professionally
  • Ability to take initiative, think critically, and problem-solve under pressure
  • Adaptability to work with diverse populations and collaborate across disciplines

Your next career move starts here.

If you're passionate about community-based mental health, thrive in a collaborative environment, and are ready to make a meaningful impact- we want to hear from you.At Diversus Health, your expertise and compassion can help change lives, including your own.

Diversus Health does not discriminate against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.