Coordinator, Program

LCI; Durham (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Holidays

Paid Time Off

Life Insurance

Employee Assistance Program

Job summary

LCI is seeking aProgram Coordinator to support the Ablr Accessibility and Workforce Development programs. The role handles scheduling, invoicing, documentation, and cross-team communication to ensure smooth program delivery.

Responsibilities include onboarding, data tracking, and generating internal reports while using Microsoft Dynamics, Teams, and SharePoint for time tracking and invoicing. Travel up to 15% may be required.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• Proficiency with Word, Excel, PowerPoint, Outlook, SharePoint, Dynamics and Teams.
• Experience in invoicing, contracting, data entry, and reporting preferred.

Responsibilities

• Manage scheduling, invoicing, contracting, and administrative workflows.
• Maintain organized documentation, data entry, and tracking systems across programs.
• Support staff with logistics, onboarding, calendar management, and communication.
• Serve as point of contact for participants, counselors, and partner organizations.

Skills

Administrative skills

Time management

Multi-tasking

Program coordination

Customer service

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Office

Microsoft Dynamics

SharePoint

CRM systems

Teams

Job description

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of 'base supply centers,' stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military.
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

The Program Coordinator is a key operational role supporting both the Ablr Accessibility and Workforce Development programs. This position manages administrative processes, invoicing, scheduling, documentation, and communication across teams, clients, and program participants. The Coordinator ensures smooth operations and organized workflows that enable successful program delivery.

LOCATION AND SCHEDULE

Monday-Friday 7:30 AM - 4 PM

Some Travel: Up to 15%

KEY RESPONSIBILITIES

• Manage scheduling, invoicing, contracting, and administrative workflows.
• Maintain organized documentation, data entry, and tracking systems across programs.
• Support program staff with logistics, onboarding, calendar management, and communication.
• Serve as a point of contact for participants, counselors, and partner organizations with routine questions or updates.
• Assist with candidate onboarding and documentation collection for Workforce Development programs.
• Track project timelines, deliverables, and follow-up tasks for internal teams.
• Prepare internal reports, summaries, and updates as needed.
• Use Microsoft Dynamics, Microsoft Teams/SharePoint, and other accounting tools for time tracking, reporting, and invoicing.
• Maintain all appropriate documentation in accordance with client contract agreements.
• Ensure that contract standards and requirements are met through conducting regular audits.
• Ability to solve problems and create solutions.
• Monitor and document program candidate progress.
• Collect training feedback following each session and maintain proper documentation in accordance with customer contract requirements.
• Assist with onboarding program candidates by providing information on workforce development program opportunities.
• Support the completion of vendor applications, RFPs, and other types of new business documentation.
• May attend and coordinate meetings, webinars, or conferences on behalf of the team.
• Assist with ensuring that content is accessible and compliant for all people.
• Other duties and projects as assigned.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Nonprofit Management, Office Management, Accounting, Human Resources, Communications, or a related field (Preferred). Or equivalent work experience.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint, Dynamics, and Teams)
• Accounting (invoicing, accounts receivable/payable, end of month reports, reconciliation)
• Strong administrative, organizational, and time-management skills.
• Ability to manage multiple tasks and prioritize effectively, while maintaining attention to detail.
• Experience in program coordination, customer service, or operations preferred.
• Comfort working with databases, spreadsheets, and CRM systems.
• Experience with grant writing or formal contract proposal preparation and submission.

Why LCI?

• Purpose-driven company driven by principles, not profit
• Reach your highest potential: upward mobility, rewarded through hard work
• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus-Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On-site Health and Wellness program
• Employee Assistance Program (EAP)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.